Recenzje (26 255)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
20 lipiec 2023

Great customer service. Isak is very fast and they helped me well with my issue. Even gave some pro-active tips to help me along my way. Couldn't be happier!

BloomEase
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 23 lipiec 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

31 październik 2023

Olivia saved the day for me! She was so patient and so kind in a time I was very frustrated. I couldn't be more appreciative of her help and kindness!

Zaynabel
Stany Zjednoczone
7 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 1 listopad 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

16 wrzesień 2023

I needed some help and Alice helped me. Alice is very kind and helpful. Anyway I just want to say, this App is GREAT!

HomeRex
Wietnam
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 listopad 2023

Olivia's exemplary assistance has been a true asset. Her dedication and expertise not only efficiently resolved my issue but also significantly enhanced my experience. Olivia's commitment to delivering top-tier customer service is commendable and left a lasting impact. I extend my sincere appreciation to Olivia for her exceptional help, which has undoubtedly contributed to a positive day.

Ventlia
Indie
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 5 listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 lipiec 2023

My agent, Spike, helped with a lot of problems about shipping and understanding how everything works and I really appreciate it.

Shop Smart Pets
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 23 lipiec 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 wrzesień 2023

Via helped me today. The kindness and professionalism supersedes anything I've ever experienced when it comes to customer service. Rarely am I left satisfied, but after this interaction, I ended up in a way better mood.
Sidenote: There is a personal feel to the writing, which brings a whole new aspect of emotion while still maintaining professionalism. Truly a master of the craft. Awesome. Thank you!

FightNinjas
Dania
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 13 wrzesień 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 listopad 2023

Really good customer service (Krystal), Dsers fulfills orders with ease.

SwiftySewer
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 23 listopad 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 październik 2023

Alice was extremely helpful with sorting out some issues I had between Dsers and Shopify. Would recommend! 10/10 customer support

MonCas
Australia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 22 październik 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

17 wrzesień 2023

I am a new seller and probably it will take time to get used to the different features of autods, however, I think navigation could have been much simpler. Probably you would understand if you see the platform from a new user perspective.

RTR mart
Wielka Brytania
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 listopad 2023

I recently had an issue with my account and reached out to Dsers customer service for assistance. I was thoroughly impressed by the prompt and efficient service I received. A special thanks to Sandy, who was exceptionally helpful and patient throughout the process. Sandy's expertise and dedication to resolving my problem were truly commendable. It's rare to encounter such outstanding support, and I wanted to express my sincere appreciation for the excellent service provided.

Kenvesta
Włochy
4 dni korzystania z aplikacji
DSers odpowiedział(a) 30 listopad 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team