Recenzje (30 450)

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  • 98% ocen to oceny z 5 gwiazdkami
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11 wrzesień 2024

I loved Olivia's help, she was very helpful and kind. Thank you

Aphrodisy
Brazylia
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 17 wrzesień 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 październik 2024

Thank you so much Aimee!
You quickly understood my problem and resolved it.
take care

HOLiSTYCO
Brazylia
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 23 październik 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 wrzesień 2024

I wanted to take a moment to express my sincere gratitude to Krystal for her exceptional assistance with my order issue in DSERS. She was not only incredibly polite but also highly efficient in resolving my problem. Her professionalism and dedication to customer service made a potentially stressful situation much easier to manage. Thank you, Krystal, for your outstanding support!

CandyPet
Francja
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 4 wrzesień 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 listopad 2024

Thanks do Celia for the awesome support

Legião Fit
Brazylia
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 21 listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 sierpień 2024

I was having difficulty with uploading products to my store and it being shown as sold out when I uploaded them, but when I reached out and spoke with Kristal she was able to help me and get what was wrong fixed right away. Very good service great customer support!

Exchange llc
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 26 sierpień 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 wrzesień 2024

Great support provided by Sandy! She saved my day! Thank you so much Sandy! :)

Bom Moço
Brazylia
12 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 12 wrzesień 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 listopad 2024

Great app for processing orders, and the online support is excellent. Luna reached out to me; besides being delightful, she helped and successfully resolved all my questions and issues. This kind of service is a pleasure!

Ohana Holder
Hiszpania
29 dni korzystania z aplikacji
DSers odpowiedział(a) 7 listopad 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 październik 2024

Had an issue where I thought I had to individually enter the price of every item variant..Was totally about to lose it. But Sandy from the DS support team helped me. Turns out I was just dumb and missed the very obvious tool that changes the prices automatically based on some settings I had to enter lol. Great support and took about 1 minute for accomplish what I needed. Compared to a certain other Dropshipping support.. these guys are top tier.

BlynkIt
Kanada
1 dzień korzystania z aplikacji
DSers odpowiedział(a) 3 listopad 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 październik 2024

The support I received from agent Selena was fantastic; they have one of the best customer service experiences I’ve ever had. She helped me at every step, was quick and friendly, and most importantly, she resolved all my questions without leaving me alone for even a moment. She guided me through my issue until it was fully resolved. I highly recommend this app; it’s functional, and the customer service is outstanding. Thank you so much, Selena! I hope they give you a raise for being so efficient. Best regards.

iCuracao
Stany Zjednoczone
3 dni korzystania z aplikacji
DSers odpowiedział(a) 29 październik 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 październik 2024

very helpful. Always available, cant thank them enough!

luminova
Portugalia
22 dni korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024


Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team