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Bianca responded to my messages quickly despite an auto message that the DSERS service Reps were extremely busy. She responded to my questions with various screenshots to help me easily understand . Thanks DSERS.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSers is such great service and with amazing support team! Use the chat to help with any issues you have and they help you in seconds.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Serein was very quick to help and provided a solution that worked perfectly would definitely recommend reaching out to support and hopefully you get Serein as she was very helpful.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I talked to Emma. I suggested some filter options (countries filtering by price, etc.). They agreed to provide my suggestions to their team, it was really quick, informative and helpful. 10/10!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
customer support, especially agent Sylvia was quick in responding and too fast in solving the problem, great job deserves more than a 5.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Very responsive! Eden was a valuable help during my issue, the instructions were clear!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I love the customer support team A big thank you to Blanca for her patience In helping me step by step in the importing my products process.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
5 star customer service and Lucas is amazing at assisting when there is an issue. Immediate help from a great team.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The customer service is great. I was helped by Via and ended up solving all the issues that I had, there weren't really any issues, just that I didnt understand the app properly. 100% satisfied.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I was helped out by Lucy, great help, she solved my problem rapidly. I look forward to completing more orders with dsers
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team