Recenzje (30 450)

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  • 98% ocen to oceny z 5 gwiazdkami
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9 sierpień 2024

I use DSers for 9 months,best app for dropshipping
Had a problem with sync one of my order on Aliexpress,started a live chat on Messenger with the most professional person seen for a long time,Chloe is her name,if you ever need help,hope you will chat with her,100% will hepl.

Aproape Perfect Online
Rumunia
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 11 sierpień 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 październik 2024

Customer service is on 24/7. They helped me out on getting my first order paid and shipped out!

The Dapper Dynasty
Stany Zjednoczone
20 dni korzystania z aplikacji
DSers odpowiedział(a) 21 październik 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 październik 2024

very helpful. Always available, cant thank them enough!

luminova
Portugalia
22 dni korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024


Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 październik 2024

So far, my experience with using this app has been excellent. Special thanks to Zina for the patient assistance.

MindIncense
Nowa Zelandia
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 wrzesień 2024

I had an issue with my account but i was able to get it resolved speedily and with the most professional and kind service.

Omni
Stany Zjednoczone
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 17 wrzesień 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 wrzesień 2024

Luna

Excellent customer service from Luna! They quickly resolved my issue with patience and care, making my experience seamless. Highly recommend!

Flumara
Stany Zjednoczone
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 9 wrzesień 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 listopad 2024

Rfimp was awesome he stayed online with me until my issue was resolved. Rfimp is absolutely wonderful I was so stressed out about my items showing unavailable but he assured me he would do everything to help me. Thank you Rfimp.

Classy Closer Collections
Stany Zjednoczone
5 dni korzystania z aplikacji
DSers odpowiedział(a) 20 listopad 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 listopad 2024

I got immediate help from Gloria, with how to solve an awaiting order for a product that needed new mapping. Very happy with the help I got

Termobutiken
Szwecja
14 dni korzystania z aplikacji
DSers odpowiedział(a) 14 listopad 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 październik 2024

Great customer service, really friendly!
Helped me with some issues regarding removing an old store which I couldn't access anymore. Furthermore provided me with some valuable information regarding the functionality of the DSers application.

5/5 stars! Thx Via!

Kieseco
Holandia
8 dni korzystania z aplikacji
DSers odpowiedział(a) 20 październik 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 sierpień 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to LUNA, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!

Vital Supply Company
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 18 sierpień 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team