DSers‑AliExpress Dropshipping

Excellent customer service. Raphael helped me with my request in a matter of minutes, and I'm delighted with his help.

I had some issues with my supplier cancelling orders, which led to syncing failures. Zico from the support team promptly helped me solve the issue.

I am genuinely impressed by how the DSers support team operates. They reply in under a minute and find solutions to complex problems. Very well done

Blanca was of great help. Very patient and was with me until my problem got solved

Let me tell you Blanca from Support was amazing and very patient with my dumb learning questions and on top of that she fixed all of my problems and I would suggest anyone lucky to have her help You!

Exceptional Support Beyond Expectations

I recently had the pleasure of working with Wendy from DSers support, and I cannot praise her enough. Over the years, I've been part of countless support sessions, but Wendy's assistance stands head and shoulders above the rest.

From the moment we connected, Wendy was the epitome of professionalism and expertise. I was struggling to add variants from a second supplier to one of my Shopify products, and instead of just giving me instructions, Wendy went the extra mile—actually, several extra miles. She spent two full hours with me, ensuring that every aspect of my issue was resolved.

What really blew me away was her approach: not only did she guide me through the process, but she also created personalized videos showing exactly what I needed to do. And when the first option didn't pan out as planned, she quickly pivoted and provided another solution, again accompanied by a video tutorial. Her deep knowledge of the application, coupled with her quick thinking and resourcefulness, made a potentially stressful situation smooth and manageable.

Wendy was incredibly patient, articulate, and understanding throughout the entire process. She took the time to ensure I fully understood every step, never rushing me or glossing over details. Her dedication to setting me up for success was evident in everything she did.

In all my years of seeking tech support, I've never encountered someone as knowledgeable, kind, and thorough as Wendy. She turned what could have been a frustrating experience into one of the most positive and empowering support sessions I've ever had. DSers is incredibly fortunate to have her on their team, and I hope they recognize just how exceptional she is.

If you're looking for a top-notch support experience, ask for Wendy. She's truly one of a kind!

I was having issues with understanding the process of updating and synchronizing Dsers with my store so I contacted the live Chat. Lucy assisted me greatly by pointing towards the right direction. Now I have a better understanding of what to do. Thanks Lucy!

I've talked to Esfania, and she helped me very well to find out how to do certain things.

thanks to Chrissy for her awesome help with my DSers questions! She was super knowledgeable, patient, and made everything so much easier to understand. I really appreciate her quick and friendly support.

Excellent Customer Service, very fast, also solved the entire problem, thank you

I had problems with an order, but Sherry from the Dsers Support helped me instantly even though the late time.

Thank you really much "Sherry"