Recenzje (27 062)

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  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
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8 listopad 2023

Irene did a really good job they are very professional and I love using this app

Kitchen Kraft
Stany Zjednoczone
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 12 listopad 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 październik 2023

Contacted the service department for help changing an address. Isak was very helpful and solved my issue immediately. Very satisfied with the service.

Twilight Collections
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 6 październik 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

8 wrzesień 2023

Sylvia you were incredibly quick and kind, thank you very much and congratulations on your job

Utopia Promoo
Irlandia
2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 11 wrzesień 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

5 wrzesień 2023

Agent Ralla was very quick to resolve my issue, thank you so much Ralla, you've helped me a lot.

NovoDecor
Włochy
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 6 wrzesień 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 lipiec 2023

I recently encountered a login issue with my DSers account, and I must admit, I was a bit anxious about getting it resolved. However, DSers' customer support, led by the outstanding Olivia, swiftly turned my worries into complete satisfaction.

When I first contacted DSers regarding my login problem, I received an almost immediate response from Olivia. Her proactive approach and genuine concern for my situation were evident right from the start. Olivia guided me through a series of troubleshooting steps, taking the time to explain each one thoroughly. Despite the frustration I initially felt, her patience and encouragement kept me focused and hopeful throughout the process.

Olivia's technical expertise truly shone as she quickly identified the root cause of my login issue. Not only did she provide a timely solution, but she also took the time to share useful tips to prevent similar problems in the future. It was clear that she wasn't just interested in a quick fix but genuinely cared about the long-term satisfaction of DSers' users.

What impressed me the most was Olivia's dedication to follow up with me even after the issue was resolved. She made sure I was able to log in smoothly and checked in on my overall experience with the platform. It's this level of attention to detail and customer-centric approach that sets DSers' customer support apart from others.

In addition to Olivia's exceptional support, I found DSers' overall customer support system to be prompt, reliable, and well-organized. It's evident that they place a high value on delivering top-notch assistance to their users.

With Olivia's help, my login issue became a minor hiccup rather than a major headache. I'm incredibly thankful for her expertise, professionalism, and kindness throughout the process. She truly went above and beyond to ensure that my DSers experience remained positive and hassle-free.

In conclusion, if you ever encounter any technical issues or concerns with DSers, their amazing customer support team, spearheaded by the remarkable Olivia, is there to lend a helping hand. I wholeheartedly recommend DSers to anyone in the e-commerce business, knowing that they have a reliable and dedicated support system that genuinely cares about their customers. Thank you, DSers, and special thanks to Olivia for turning my moment of frustration into an experience of genuine satisfaction!

Make Pets Happy
Stany Zjednoczone
3 dni korzystania z aplikacji
DSers odpowiedział(a) 31 lipiec 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 sierpień 2023

Una, my agent was very helpful and patient with all my questions. Thank you, Una. You were a great agent.

Orthoflex
Stany Zjednoczone
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 31 sierpień 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 luty 2024

super service ! Mercdi beaucoup pour tout !

Ma boutique
Francja
21 dni korzystania z aplikacji
DSers odpowiedział(a) 11 luty 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 wrzesień 2023

Zoe offered me great assistance and also really quickly. Thank you very much!

Fashion Club Amsterdam
Holandia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 wrzesień 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 grudzień 2023

Vim agradecer a Lily pela ajuda que me prestou, muito obrigado! Dsers tem um Ótimo atendimento.

Store lol
Brazylia
8 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 20 grudzień 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 lipiec 2024

je remercie aimee avec qui j'ai échangé, réponse très rapide a régler mon problème en 2min

Ma boutique
Francja
28 dni korzystania z aplikacji
DSers odpowiedział(a) 25 lipiec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team