Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
4 wrzesień 2023

Hoje pela primeira vez que precisei do atendimento da dsers. Realmente surpreso pela rapidez e disposição em resolver meu problema. Atendente, Una, super atenciosa, mandava passo a passo do que fazer e explicava o porquê de fazer. Assim, conseguia além de resolver o problema, entender onde errei para não errar novamente.
Parabéns á toda equipe!

Motorforte45
Brazylia
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 6 wrzesień 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 sierpień 2023

Exceptional Customer Service Experience with Lena!
I recently encountered a shipping error that had me quite baffled with my Shopify account, and I must say that Lena, the customer service agent I had the pleasure of working with, was an absolute lifesaver! Her dedication, patience, and expertise in resolving my issue went above and beyond my expectations.
Absolutely thrilled with Lena's help! She swiftly resolved my Shopify shipping error. Kudos!

Kitchen Genius Finds
Kanada
2 dni korzystania z aplikacji
DSers odpowiedział(a) 24 sierpień 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 sierpień 2023

From the moment I initiated contact with their support team, it was evident that they valued their customers' needs and satisfaction above all else. The responsiveness of their representatives was remarkable. Not only did they promptly respond to my inquiry, but they also showed genuine empathy and attentiveness throughout our conversation.

Meanful HQ
Norwegia
4 dni korzystania z aplikacji
DSers odpowiedział(a) 6 sierpień 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 wrzesień 2023

Fui atendida pela atendente Alice, que respondeu de forma clara a minha pergunta e tirou todas as minhas dúvida, relacionadas ao fluxo do pedido entre a Shopify x DSERS x AliExpress. Atendimento excelente!

Lojas Visioner
Brazylia
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 3 październik 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

26 październik 2023

I was very satisfied of the care I have got from Amity, and my issues got an answer quickly.

BearGoTherapy
Izrael
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 28 październik 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 listopad 2023

El servicio de ayuda al cliente, totalmente recomendado, Sandy me guio paso a paso para poder solucionar mi problema, recomendado 100%

Baby Peque
Chile
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 5 listopad 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20 czerwiec 2023

I got helped from Sylvia and she was absolutely fantastic.
She patiently answered all my question.
Thenk you!

trendshopspot
Izrael
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 20 czerwiec 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 grudzień 2023

KRYSTAL top top !!

LYNA™
Francja
Około rok korzystania z aplikacji
DSers odpowiedział(a) 12 grudzień 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 wrzesień 2023

So far, so good. Just getting my store started and landed on a snag. Cynthia was "on it" and knew just what to do to get me back on track!

craftasticshop80
Stany Zjednoczone
1 dzień korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 czerwiec 2023

muito bom. O time de suporte é extremamente atenciosos, e é 24/7 o que ajuda muito mais. super indico

Kazza.12
Brazylia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 28 czerwiec 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team