Recenzje (30 473)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
25 wrzesień 2024

Great customer service by Jacinta who helped me very promptly !

PetPlanet
Bułgaria
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 8 październik 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 wrzesień 2024

Everything's great! There was a problem, the employee solved it very quickly and told me what to do step by step. Satisfied.

AktiveLife
Polska
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 12 wrzesień 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 październik 2024

I am extremely satisfied with the service provided by Vivian. She was very very nice and helped me resolve my issue . She's a very patient person . Thank you Vivian for your service . We need more people like you

Thrive & Health
Stany Zjednoczone
8 dni korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 listopad 2024

Vivian provided outstanding customer service—she was understanding, professional, and went above and beyond to assist me. Her patience and dedication made the experience seamless and pleasant. Thank you, Vivian, for your exceptional support.

Y’Zhara
Holandia
24 dni korzystania z aplikacji
DSers odpowiedział(a) 24 listopad 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 październik 2024

very satified with the service rendered was very helpfull through out the whole process highly recommended

Elevate-elixirs
Wielka Brytania
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 10 październik 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 październik 2024

I was attended by Vivian and she promptly helped me with everything I needed!! Excellent service, I am super satisfied, thank you and congratulations!!!

Ombabi
Wielka Brytania
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 15 październik 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 sierpień 2024

I messaged in today because I was having an issues with my products saying sold out. My DSers account management helper made it so simple for me to fix the problem. Isak was an amazing help and was such a pleasure to work with. Thank you to him and I would work with him anytime. I appreciate his timely response and quick help.

D's Delights
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 1 wrzesień 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 wrzesień 2024

I was unsubscribing from "Advanced" plan to "Basic" plan and the customer agent said "normally we will not charge you any fees if you downgrade during the trial period, but considering that you downgrade on the last day, you may be charged. But don't worry, if you are charged, please contact us and we will help you refund the money, so don't worry"

which sounds positive if true.

Grumpurrs
Stany Zjednoczone
13 dni korzystania z aplikacji
DSers odpowiedział(a) 17 wrzesień 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 wrzesień 2024

The app is amazing and the support is so helpful, Vivian helped me to clarify how to add new variants, thanks!

FAINACASE
Estonia
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 7 październik 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 wrzesień 2024

Very satisfied with the service provided by CHLOE. She helped me with everything, and sent me screenshots to help me out with my questions. Thank you CHLOE! <3

Goldie Sands
Australia
23 dni korzystania z aplikacji
DSers odpowiedział(a) 7 październik 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team