Recenzje (27 078)

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  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
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11 czerwiec 2021

I was served very well by Barrett, both times I needed help I was served well and quickly, Thank you very much

Royal Mix Shop
Brazylia
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 14 czerwiec 2021

Hi Royal Mix Shop,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

5 maj 2021

The customer support is very helpful. they are patient. they respond quickly and easily find the solution to my problem. This was the case with Zark. He helped me several times. I recommend!

PUPPYTEX
Francja
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 5 maj 2021

Hi PUPPYTEX,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 sierpień 2021

Great app, works very well. Great customer service too, Colins was very helpful and responded really quickly!

USA Vaccine Holders
Stany Zjednoczone
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 22 sierpień 2021

Hi USA Vaccine Holders,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

27 listopad 2023

Olivia is very nice and patient.
She answered all my questions and I understand everything she said.

benezone
Stany Zjednoczone
5 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 29 listopad 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 wrzesień 2023

Thanks to Catalina's expertise and dedication, I can now access my awaiting order tab and fulfill orders seamlessly. Additionally, the syncing between Aliexpress and Shopify has been reestablished, which is vital for the smooth operation of my business.

Catalina's exceptional support has left a lasting impression, and I wanted to acknowledge her outstanding efforts. Her commitment to customer satisfaction reflects positively on your company, and I feel confident that I made the right choice in relying on your services.

I hope you recognize Catalina's exceptional contributions to your team, and I look forward to continuing to do business with your company. Thank you once again for providing top-notch support when it was needed the most.

TYDIOR™
Indie
Około rok korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 sierpień 2022

I use this app to fulfill my orders through ali express. Once I had a problem I got great support from the customer service who guided me to the total process and answered all my questions.

lind-green.de
Niemcy
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 10 sierpień 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1 kwiecień 2022

Super Service, Top-Kundenberatung, Versuch immer eine Lösung zu finde gemeinsamt und bis wann das auch Erledigt ist. Sehr zufrieden!

CbdPapa
Niemcy
Ponad rok korzystania z aplikacji
31 maj 2021

Much easier talk with the team on messenger. Its really a great and fast support. Thank you Niki, for your fast reply.

Mundo Wow
Brazylia
Ponad rok korzystania z aplikacji
DSers odpowiedział(a) 31 maj 2021

Hi Mundo Wow,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 listopad 2023

I had trouble with my account, but customer service stayed with me for more than an hour and fixed everything for me! She was polite and her name was Selena!
Great customer service :D

Kodeh Online
Kanada
9 miesięcy korzystania z aplikacji
DSers odpowiedział(a) 6 listopad 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 wrzesień 2023

Sherry was really helpful and patient helping me with my query as Dsers was not connecting to Shopify. She solved the issue with ease and it was very fast.

Pluffyy
Australia
Około rok korzystania z aplikacji
DSers odpowiedział(a) 18 wrzesień 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team