Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
19 marzec 2024

Rita was a great help and very timely as well, she sorted out the issue with professionalism, thank again

Suriesplace
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 20 marzec 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 kwiecień 2024

Had a issue however contacted support was very helpful help me resolve my issue very professional and courteous and patient thanks a great support

Jedens House of Swag
Stany Zjednoczone
7 dni korzystania z aplikacji
DSers odpowiedział(a) 6 kwiecień 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 kwiecień 2024

Fantastic experience! In order to solve my problem, Vivian was really educated and helpful.

Throughout the conversation, Vivian was cordial and swift in her problem-solving.

I searched for a solution on Shopify for a full thirty minutes, but after giving up and attempting the chat feature, I was able to find the answer to my issue in five minutes.

My Store
Stany Zjednoczone
3 dni korzystania z aplikacji
DSers odpowiedział(a) 5 maj 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

5 kwiecień 2024

I am very new to dropshipping and AliExpress. There is so much information for me to learn and I have a lot of questions. Vivian was a big help! All my questions were answered quickly and clearly explained. So far I am happy with my experience.

Patchouli and Perfume
Stany Zjednoczone
3 dni korzystania z aplikacji
DSers odpowiedział(a) 7 kwiecień 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 kwiecień 2024

Isla replied quickly and escalated my issue to the right team. Thank you!

MORGENFREUDE
Wielka Brytania
3 miesiące korzystania z aplikacji
DSers odpowiedział(a) 14 kwiecień 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 marzec 2024

Greatest support ever,
Heads up for Neva that sort my situation in no time . many thanks

NestWonders
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 21 marzec 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 marzec 2024

I want to express my gratitude to the DSers platform and especially to Sebastian from customer support for their help and professionalism. Thanks to their efficient solution to my problem, my experience with DSers has improved even further. The platform is truly convenient and functional, and the customer support is top-notch. Thank you, DSers and Sebastian, for your work!

Best regards,
Maksym Kalchenko

Balance Vital Force
Kanada
9 dni korzystania z aplikacji
DSers odpowiedział(a) 5 marzec 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 luty 2024

Many thanks to Chrissy for the wonderful service and quick response, updating certain details regularly

mogy-express
Izrael
4 miesiące korzystania z aplikacji
DSers odpowiedział(a) 3 marzec 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 marzec 2024

Thank you Alicia for your help with the problem. DSers has really Good costumer service.

Kokoflow
Kanada
Około 2 miesiące korzystania z aplikacji
DSers odpowiedział(a) 20 marzec 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 marzec 2024

Alice was super pleasant and helpful with helping me with some syncing issues. AMAZING QUICK AND HELPFUL SERVICE! Thanks Alice!

Moxie & Me
Australia
Około miesiąca korzystania z aplikacji
DSers odpowiedział(a) 1 kwiecień 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team