DSers‑AliExpress Dropshipping , 25 559 recenzji

Cancelled and uninstalled the app and they’re still charging me for it. Shipping is outrageous. Don’t bother downloading.

Updated Review March 2024: I had previously given 5 stars. At the beginning it worked well. If you are a store owner and you want to waste tonnes of time mapping and remapping products then DSERS is for you. I am actually paying their rediculous monthly fee to update my store inventory and keep it accurate for what? Aliexpress items have thousands of pcs yet DSERS puts my store stock at zero. What does that equal? Lost sales. I had high hopes for DSERS but honestly they need to really look at the way they manage their product mapping. I'd have paid a monthly fee to have a DSERS person keep track and fix my mapping issues. That to me is WAY MORE value added then their rediculous stock updates (that occur only once a day and also have qty limitations). I'm slowly moving all my products away from DSERS as I find it totally unreliable and definitely not worth the money. From their support people, I get a lot of the were so sorry for the issue we'll forward to our technical team - and then nothing happens. Such a waste! Save your money and time and spend it both elsewhere not on DSERS!

I'm frustrated with this SCAM!
They say that their FREE plan is free FOREVER with limited features, but that is NOT TRUE!
After some 2 weeks of using Dsers and importing products to my Shopify Store they started to make a popup window every time when I opened my Dsers account which said that my link to my Shopify store will expire soon (not saying when exactly). Total random, cause it is not true and there is no reason for that. So they give You options to Delete Your store from Dsers and lose all the work You have put inside Your stores products or to Relink store - which means You have to buy advanced subscription and have to start paying them monthly. Previously for some 2 weeks they were just disturbing me with this message but now they dont give even a chance to close this window, now I have to pay them or lose all my products. Such a waste of time with Dsers! They wont push me to start paid subscription earlier than I need to! So today Im looking for other options like Oberlo, AutoDS, Zendrop etc. So free forever means free for approximately month. Wrote to support, but as I understood from other reviews already - Dsers support is only waste of time.
Hate those Dsers scammers! Now I'm searching for other platforms.

new update: we found out, we can log into old device with old password, even after changing password on another device. This is a serious flaw in their security system
I have been with Dsers for a year, before the Sept and after the major update. It seems pretty and nice, but for operation, it is terrible.
Using Oberlo, ordering took 1 hour, after using Dser, it jump from 2.30hours to 6 hours. You might ask why? Every day, we had to remap variants for orders about 40%. Then we have to check it is same product, size etc as per the Shopify order as they have make mistakes in the past.
Customer services may be good as we pay for it but it is useless and the IT team is useless and come back with the wrong answer.
Option 2 chrome extension failed and it is day 3 and we are losing discount, coupons, they advise was to process the orders manually.
As merchant is changing the tracking number, they combined the parcels, but the auto update of tracking by Dser does not work, we have to update manually. It says 90mins but it takes 120 mins and after the updates it takes 4-5 hours.
We always find issues, I wish they focus on ordering app, then trying to be another Shopify and financial app, as many of the functions looks nice but only work 60% making it useless.

Very disappointed with the service and the product, is not transparency at all , They make it, almost imposssible to cancel service!!!

Literally can't even be used

billed me for inactive acount

Terrible app. It doesn't calculates the price correctly, it has a lot of bugs getting and calculating shipping price, and they limit you by subscription on most important features like updating store prices. It looks like they don't want you to sell, simple the worst dropshipping app ever.

ES UNA MEMBRECIA TIENES QUE PAGAR Esta muy limitada y me dieron 14 días de prueba y tiene muy pocos productos dispositivo en el costo SI QUIERES MÁS PRODUCTOS TIENES QUE PAGAR MÁS Y MÁS NO ME GUSTO

For the past month this dreadful app has been besieged with issues. Ever since their system update, seemingly. Tracking isn't being sent to my customers (with no way to do this manually), a new layout which means orders can easily be missed (ie hiding the 'unmapped' orders in a new section), and constantly booting me out and telling me my store isnt recognised (after 3 years of using the app daily). Totally unacceptable. No offer of any refund for all of the inconvenience. Shopify needs to find a new app for dropshippers urgently. The only decent thing is the prompt customer service, hence why I've given it a star.