Avaliações (31.337)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
29 de novembro de 2024

DSers-AliExpress has been the best option with product options and availability. Furthermore, their Customer Service when I ran into supply issues was TOP NOTCH. Holly saved me a ton of stress!! Thank YOU!

Carrot Crisis!
Estados Unidos
4 dias usando o app
DSers deixou uma resposta 1 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 de outubro de 2024

Excelente plataforma para dropshipping perfeito!
Suporte técnico excelente. Estava com um problema para acessar minha conta e o suporte foi muito preciso e atencioso. Super indico!

Picuí Magazine
Brasil
Mais de 3 anos usando o app
DSers deixou uma resposta 23 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de outubro de 2024

The worse customer service. The app sucks they don't tell you the important things like tax exemption or that it takes your customers over 3 weeks to receive their products. I wish I could give 0 stars to these clowns

Kick Flippin
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

30 de setembro de 2024

If Communication Is Your Concern, I will Tell You That Dser-ali express dropping has a team that will work with you. I Was Locked Out Of My Account And Emma Assisted me with getting back into my account.

buyuffhere.shop
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

Adele was so helpful! I asked so many questions and was confusing myself but Adele was very patient with me and just kept explaining everything for me. We went back and forth for about 1.5 hours trying to get stuff fixed and just explaining stuff to me. Very very helpful! It's been a very long time since I had that great of service. Keep up the good work and give this person a bonus for their outstanding customer service!

Hero's Arsenal
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de novembro de 2024

Vivian was excellent, and was able to assist me very quickly.

Inlane
Estados Unidos
5 meses usando o app
DSers deixou uma resposta 5 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2024

Wendy was extremely helpful! I needed assistance on a Saturday morning with an out of stock product someone had ordered and its shipping profile to Sweden. She helped me map a product that was out of stock and even provided a tutorial video to illustrate the correct method. LOVED the DSers-AliExpress Dropshipping assistance. Thank you!!!

Sunday Icon
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de dezembro de 2024

Very nice service, fast replies and competent helping

VELVET NOIR
Alemanha
8 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de dezembro de 2024

Lena was great at helping me with my problem!

Cloudy Pajamas
Romênia
5 meses usando o app
DSers deixou uma resposta 10 de dezembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de dezembro de 2024

Vivian was there for me and helped me a lot.

FEMMELAYA
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team