Avaliações (31.287)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de novembro de 2024

Lydia has helped me quickly with a problem that I couldn't solve within 2 hours. Thank you very much Lydia! I'm prone to ask again for help.

Kolibri Kinder
Alemanha
8 dias usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de outubro de 2024

I had an amazing experience!!! Great customer service and would highly recommend to any dropshipper!!!

Price-Go
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

I recently had the pleasure of working with Leana from the customer service team, and I must say, she provided an outstanding experience. Leana was incredibly attentive and empathetic from the start, listening carefully to my technical issues with the DSers app.

Her deep knowledge of the app and its functionalities was evident as she guided me through the troubleshooting process. Leana provided clear and concise instructions, making it easy for me to follow along and resolve the issues I was facing. Her patience and professionalism were truly commendable.

What impressed me the most was Leana’s ability to handle complex technical problems with ease. She remained calm and composed, finding effective solutions that exceeded my expectations. Her dedication to ensuring a smooth and efficient resolution was remarkable.

Thank you, Leana, for your exceptional technical support. You have made a lasting positive impression, and I am grateful for your assistance.

ModaFashionPro
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de dezembro de 2024

We had an issue with the autentification. Sandy helped us. All was quick and perfectly handled

joybra
França
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 12 de dezembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 de outubro de 2024

I've talked to Esfania, and she helped me very well to find out how to do certain things.

PurifX
Romênia
15 dias usando o app
DSers deixou uma resposta 31 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de dezembro de 2024

Vivian was there for me and helped me a lot.

FEMMELAYA
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de novembro de 2024

Amazing costumer service :)
Helped me alot and was very patient!

ASLY'S
Israel
5 meses usando o app
DSers deixou uma resposta 25 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de outubro de 2024

Really helpful Customer service. Solved my problem, took the time to understand my problem and had a lot of patience.

Thank you Chloe

The Pet Supply Hub
Reino Unido
29 dias usando o app
DSers deixou uma resposta 21 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 de dezembro de 2024

Rita me ajudou muito, excelente profissional!

Brunelle
Brasil
Aproximadamente 2 anos usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de novembro de 2024

Thank you Lena.
I was trying to fix the product listing problem from last more than 12 hrs.
and you solved it instantly. you made my day this was my first time Iwas trying to list product on shopify. you also gave me good suggestion to look for the products etc. Thank you again

My Web Bazaar
Estados Unidos
2 dias usando o app
DSers deixou uma resposta 4 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team