Avaliações (30.294)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de outubro de 2024

Amazing customer service very effective, I had a problem with accounts not syncing and I got helped step by step until problem was solved. Thanks!

Otentiko™
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

Blanca is very friendly and helpful. She helped me a lot with my questions and always answered me quickly. You need people like that in customer service.

MY-KALU
Suíça
7 meses usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de outubro de 2024

amazing service. I went in talking to the agent very annoyed at my situation and came out completely content. Every single question i asked got answered to, i was given 100% attention. thanks

Cheffings
Reino Unido
9 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2024

This app is super helpful with handling all your dropshipping orders. And if you have any questions, the customer support is incredibly helpful. I just got done talking with Myra and she answered my question really quick ly and clearly.

Southern Gifts & Prints
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de novembro de 2024

Rin was super helpful with an issue I have been having. I'm very please.

RYAN AND REMI
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 4 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de setembro de 2024

Wow! Vivian was great. She helped me with the DSERS/Aliexpress app. She was so patient and helpful. I had problems with my account signin, ordering, with payment. She helped me resolve everything. She was so patient. We were online almost an hour, yet she patiently took me through each step. I'm new at this so I really appreciated her kindness. Thank you.

Rest Sanctuary
Estados Unidos
12 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de outubro de 2024

Chloe on Live Chat helped me so much, I was having a issue with the syncing but she told me about the 5 syncs a day and had it updated for me. Really quick response too, connected within 5-10 seconds.

Nevus
Estados Unidos
9 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de setembro de 2024

Rfimp helped me with the mapping process and it worked like a charm. Gave me some advice with the extra options the supplier had and helped me with screenshots so it made it very easy to make some changes. Thank you!

Loyal Cavalry
Países Baixos
7 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

7 de setembro de 2024

DSers has truly transformed the way I manage my dropshipping business! The integration with AliExpress is incredibly smooth, making product importing and order fulfillment faster and more efficient. The ability to process bulk orders has been a lifesaver, letting me handle large volumes with minimal effort.

A special shoutout to Luna from the support team, who provided fantastic assistance. Luna was patient, knowledgeable, and made sure all my questions were answered thoroughly, ensuring that my setup was flawless. Exceptional customer service like this makes all the difference!

I highly recommend DSers to anyone looking for an efficient and user-friendly tool to scale their dropshipping business.

Vital Blue
Polônia
4 meses usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de agosto de 2024

Dear DSers Team,

I wanted to take a moment to express my sincere appreciation for the outstanding support I received from your team, particularly from Rfimp. The assistance provided was not only prompt but also incredibly thorough and helpful.

Rfimp went above and beyond to ensure that all my questions were answered and provided clear guidance on how to optimize my use of the DSers platform. The level of professionalism and knowledge demonstrated was truly impressive, and I feel much more confident in managing my store's operations thanks to this support.

Please extend my gratitude to Rfimp for the exceptional service. I look forward to continuing to work with DSers and highly recommend your platform to others in the e-commerce community.

Thank you once again for your excellent service.

Anime Arcadia
Alemanha
Mais de 1 ano usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team