Avaliações (31.346)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
3 de outubro de 2024

I recently had the pleasure of working with Leana from the customer service team, and I must say, she provided an outstanding experience. Leana was incredibly attentive and empathetic from the start, listening carefully to my technical issues with the DSers app.

Her deep knowledge of the app and its functionalities was evident as she guided me through the troubleshooting process. Leana provided clear and concise instructions, making it easy for me to follow along and resolve the issues I was facing. Her patience and professionalism were truly commendable.

What impressed me the most was Leana’s ability to handle complex technical problems with ease. She remained calm and composed, finding effective solutions that exceeded my expectations. Her dedication to ensuring a smooth and efficient resolution was remarkable.

Thank you, Leana, for your exceptional technical support. You have made a lasting positive impression, and I am grateful for your assistance.

ModaFashionPro
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de outubro de 2024

Villanelle helped me out so much to fulfill my order, couldn't do it without the help, best customer service experience I ever had, took so much of their time and they were there throughout the whole time

Ceinna
Estados Unidos
29 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de novembro de 2024

Very helpful resolved issue right away.

Jens Unique Shop
Canadá
2 meses usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de outubro de 2024

Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.

Hushgrove
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de setembro de 2024

I had a great experience shopping on AliExpress. Selena provided excellent help, guiding me through the process and ensuring everything went smoothly. The customer service was prompt and effective, making my experience hassle-free. Highly recommend!

Kurast
Canadá
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 11 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de setembro de 2024

Big thank to Miss Lydia , she help me to solve my issue and make me verry happy because for saving my time to update all my product in on click only

thank you too much dear i appreciate your honestly work

Gofionafashion
Omã
12 meses usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de novembro de 2024

Very good experience so far with DSERs, great customer support, specifically ZICO is the Rockstar from DSERs team, he helped me twice

My Store
Paquistão
26 dias usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de janeiro de 2025

great customer service from Sandra!

HabiHive
Reino Unido
7 meses usando o app
9 de novembro de 2024

Vivian!I am glad that you guided me well so I got my first order thank you so much for help me out

Veloura
Austrália
6 dias usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 de novembro de 2024

Thank you Aurora for helping! always such a great work

NoirLuxxe
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team