Avaliações (31.349)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de novembro de 2024

Luna was super helpful and immediately solved a couple of technical issues I was facing with my account. Really great customer support by DSer!

Floatanic
Austrália
29 dias usando o app
DSers deixou uma resposta 18 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de outubro de 2024

i had two old stores that needed deleted and Sandy was awesome! give her a raise!

NellyzTrendz
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de novembro de 2024

Needed support from Dsers and they were very fast. I wasn't expecting such a quick response. Not only to my initial request but also to the follow up questions I had. Maria was amazing in helping me figure out how to proper setup my store.

Star2Go
Brasil
Aproximadamente 21 horas usando o app
DSers deixou uma resposta 21 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 de novembro de 2024

Esta avaliação é para a Lucy, que teve um excelente desempenho. Foi rápida, eficiente e simpática no seu apoio. Aguardo a solução definitiva do meu caso por parte da equipa da DSers mas é graças à Lucy que permitiu ter esperança e confiar na DSers.

Just4You | Experience
Portugal
10 meses usando o app
DSers deixou uma resposta 1 de dezembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de dezembro de 2024

Fast and efficient client support via messenger in my case, with all the required informtions and screenshots, telling me the diffrent options to solve my problem ^^

Ma boutique
França
24 dias usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de novembro de 2024

Very good customer service from Chrissy :)

Accessorize
Austrália
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 6 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de outubro de 2024

Lena agent helped me a lot and very fast in detail. Dsers good support best Customer Support Representatives.

SmartGear
Grécia
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 31 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de outubro de 2024

Olivia was AMAZING! She was extremely courteous and helped me fix my problem FAST! 10/10!!

five willow moon
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de outubro de 2024

Dsers was helpful in looking at the status of an order and helped provide useful information.

JAIK Products
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de outubro de 2024

I can't believe how fast Isak responded! He solved several of my issues one by one in minutes. Actually the best! Thank you Isak!

yumerest
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team