Avaliações (31.357)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
3 de novembro de 2024

Vivian from DSers Support team was great, she answered really quick and solved my issue in a flash, 5 Stars

Cressencee
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 4 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de dezembro de 2024

Fui muito bem atendida! sempre prontos para ajudar, eu amo o atendimento de vocês obrigada

Dr Outlet
Brasil
8 meses usando o app
DSers deixou uma resposta 3 de dezembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de outubro de 2024

Very great. Also Villanelle from the customer service helps any time and fast!

Krysol
Itália
4 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de setembro de 2024

Customer Service Review: Zina

I recently had the pleasure of interacting with Zina during my support request, and I couldn't be more satisfied with the service I received. From the moment I reached out, Zina was prompt, professional, and incredibly friendly.

She took the time to listen to my concerns and thoroughly understood my issue. Zina was patient, explaining every step of the process in a way that was easy to understand. I appreciated her attention to detail and willingness to go the extra mile to ensure my problem was resolved.

Not only did Zina provide a solution, but she also offered helpful tips to prevent the issue from happening in the future. Her positive attitude and commitment to customer satisfaction truly made a difference in my experience.

Overall, Zina exemplifies what excellent customer service should be. Thank you for your help, Zina!

MagiKroken
Noruega
17 dias usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de outubro de 2024

Zico was extremely helpful and knowledgeable in sorting out my problem, thank you.

Leggings Gal
Austrália
3 meses usando o app
DSers deixou uma resposta 21 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de janeiro de 2025

Chloe from DSers was super helpful for making me place orders and getting things done smoothly. I really appreciate her help.

Elegant Adobe
Estados Unidos
Aproximadamente 12 horas usando o app
DSers deixou uma resposta 13 de janeiro de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

Called in for support and Aurora was great walked me through the process and solved the problem. Excellent customer service!

Off The Cuff
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de outubro de 2024

Excellent Customer Service, very fast, also solved the entire problem, thank you

Paws For Baby
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de dezembro de 2024

Great service! Thanks Aurora's support.

Dealstwinkle
China
9 meses usando o app
DSers deixou uma resposta 4 de dezembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de outubro de 2024

Thank you so much, Chloe for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions.

Keep up the great work, Chloe!

Boysrings
Bulgária
29 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team