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Esfania was great, helped me navigate through the store setting. Highly recommend for any future Shopify store admins.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you Rita for your kindest support. You help me understand the process as a new drop shipper.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Outstanding Support for Adding a Second Shopify Store
I recently reached out to DSers customer service for assistance in adding a second Shopify store to my account, and I must say, the experience was nothing short of excellent. From start to finish Zina the cusotmer service rep. went above and beyond to ensure everything was set up seamlessly.
Zina was not only knowledgeable but also incredibly patient, walking me through every step of the process. They provided clear instructions, answered all my questions promptly, and even suggested optimizations that I hadn’t considered before. What stood out the most was their genuine willingness to help; they didn’t just solve my issue but took the time to make sure I understood how everything worked moving forward.
Her proactive approach saved me so much time and eliminated any frustration I might have had. Thanks to their exceptional service, I was able to get my second store up and running quickly, ready to scale my business further.
If you’re considering using DSers or need help with any aspect of your account, their customer service team is truly top-notch. They not only deliver solutions but also ensure a smooth and stress-free experience. Highly recommend! ⭐⭐⭐⭐⭐
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I would like to give a great review to a wonderful customer service rep named Celia they have been very helpful to me in a professional and kind manner if you have the pleasure to get a response from them know you will get the help you need
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Fui atendido pela Maria e me prestou um excelente atendimento, muito eficiente!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great service from Chloe, she was very quick, friendly and was able to assist with my query quickly. Using the DSER app is a very user friendly interface.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Super service, thank you Zoe
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I recently encountered some issues with DSers and needed clarification about several options. I decided to use the live chat feature and was connected with Chrissy. I was thoroughly impressed by the quick and deeply explained responses she provided.
Chrissy’s assistance was exceptional. She addressed my concerns with clarity and patience, ensuring that I fully understood each step. Her professionalism and expertise made the entire experience smooth and stress-free. It’s rare to find such dedicated and knowledgeable support, and this live chat support impressed me. amazing
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lena agent helped me a lot and very fast in detail. Dsers good support best Customer Support Representatives.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team