Avaliações (31.319)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
19 de dezembro de 2024

Outstanding Support for Adding a Second Shopify Store

I recently reached out to DSers customer service for assistance in adding a second Shopify store to my account, and I must say, the experience was nothing short of excellent. From start to finish Zina the cusotmer service rep. went above and beyond to ensure everything was set up seamlessly.

Zina was not only knowledgeable but also incredibly patient, walking me through every step of the process. They provided clear instructions, answered all my questions promptly, and even suggested optimizations that I hadn’t considered before. What stood out the most was their genuine willingness to help; they didn’t just solve my issue but took the time to make sure I understood how everything worked moving forward.

Her proactive approach saved me so much time and eliminated any frustration I might have had. Thanks to their exceptional service, I was able to get my second store up and running quickly, ready to scale my business further.

If you’re considering using DSers or need help with any aspect of your account, their customer service team is truly top-notch. They not only deliver solutions but also ensure a smooth and stress-free experience. Highly recommend! ⭐⭐⭐⭐⭐

Pure Vitality
Estados Unidos
Aproximadamente 2 horas usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 de novembro de 2024

Rita was very reactive and helpful with my support request ! Thank you ver much

OhCanin
França
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 26 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 de outubro de 2024

As a newbie dropshipper, Villanelle helped me understand the ins and outs of the app. Good support.

Dusk & Noah
Singapura
5 meses usando o app
DSers deixou uma resposta 30 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de dezembro de 2024

Easy to use and excellent customer service the longest you wait is 2 minutes normally quicker and they're really helpful.

Draper's of Manchester
Hong Kong, RAE da China
4 dias usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de janeiro de 2025

It was very good and mrs lena is so helpful

zenzo
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 6 de janeiro de 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de outubro de 2024

Olivia, one of the support team members, was incredibly prompt and direct in resolving my issue. I highly recommend DSers, as both their app and support services are exceptional.II am very grateful for Olivia's help:)

Fashion Jewelry Workshop
Reino Unido
2 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de novembro de 2024

Zico at DSer's was a life saver and helped walk me through the steps to properly fulfill my orders. Thank you Zico!

Vibe Hive
Estados Unidos
16 dias usando o app
DSers deixou uma resposta 26 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 de novembro de 2024

very fast reply, super friendly and very helpful!!

365 Flips
Emirados Árabes Unidos
2 meses usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de novembro de 2024

had a great and very nice contact with Luna. She was able to help me quickly.

EasyGoodies
Suíça
6 dias usando o app
DSers deixou uma resposta 12 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Data de edição: 16 de dezembro de 2024

The information was very helpful and timely.

My Precious Gift Shop
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team