DSers‑AliExpress Dropshipping

I had a problem with my shipping settings and I got a very fast, precise & kind support from Hayley and Dylan, who solved the problem in less than a day. Therefore, I am very satisfied by the customer service. Thanks a lot! Nico

I recently had an issue with my order, and I had the pleasure of being assisted by Holly from customer service. She was incredibly helpful, patient, and attentive throughout the entire process. Holly went above and beyond to ensure that my problem was resolved quickly and efficiently. Her professionalism and dedication to customer satisfaction were truly impressive. Thank you, Holly, for your outstanding support! I truly appreciate your help and am very satisfied with the service I received.

I am not the easiest guy to just take instruction when I am frustrated. But, Vivian understood my frustration and dealt with me in a calm, professional manner. Better yet she explained things to me in a way that made sense. She helped me complete an order to successful conclusion. And it was more than that, she also was able to explain the confusing mapping procedure and other concepts. Vivian was knowledgable and extremely helpful. She was great!

Wow! I have spent an hour with Chrissy from DSers customer service chat. I must have asked her hundreds of questions I had about not just DSers platform but also Aliexpress. She went far and beyond to help me understand how everything works. All the answers to my questions ( which I searched all over YouTube and reddit) were answered by her in the last hour. I've never experienced such great customer service from a product. Wow. I am so glad I signed up with them. Thank you Chrissy!

I having trouble with DSers today and i,m asking any help to assistent from DSers his name is Zico he help me how to fix Place the order to alliexpress and finally he help me to fix evreting is working normal again i,m so happy to assist with him today,one more time thank you so much Zico all the best for you

Sans really made my day. Helped me with some order fullfilling problems I had with TEMU. Took his time and made sure my products were fullfilled asap and now my customers can be happy. In turn I will be happy!

Thank you Sans!

THANKS TO ADELE who provided me with excellent customer service and support and taught me how to use the app as I had never used it before and it as my first time. She helped me to trouble shoot an order and push it through to completion successfully!

I had a problem today with my Shopify store when connecting to Dsers, I contacted their support and luckily for me I got connected to Luna, I explained my problem and in a couple of minutes she informed me with the steps needed to fix my problem, and then I repeated what exactly what I will to confirm my understanding of the solution, she confirmed and I followed her instruction and in a matter of a minute I was able to log in again to my account, Luna was very helpful, supportive and she even did follow up with me to make sure that my problem is solved, thank you Luna for your amazing support.

I recently encountered some issues with DSers and needed clarification about several options. I decided to use the live chat feature and was connected with Chrissy. I was thoroughly impressed by the quick and deeply explained responses she provided.

Chrissy’s assistance was exceptional. She addressed my concerns with clarity and patience, ensuring that I fully understood each step. Her professionalism and expertise made the entire experience smooth and stress-free. It’s rare to find such dedicated and knowledgeable support, and this live chat support impressed me. amazing

I had the pleasure of working with Chloe from the DSers support team, and I couldn’t be more grateful for her assistance. From start to finish, Chloe was not only knowledgeable but incredibly patient and kind, guiding me through each step with clear and concise instructions. Her professionalism and quick responses made the whole process seamless and stress-free. It’s rare to come across customer service as exceptional as hers, and I truly felt valued as a customer. Thank you, Chloe, for going above and beyond – your support made a real difference, and I look forward to continuing to work with DSers!