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definitely essential for your shopify store! the customer support service is brilliant, extremely happy with my experience with DSER and to the gentlemen who helped me through the chat THANK YOU. He was extremely helpful and responsive. Outstanding. If your thinking about getting dser DO IT. Defo Recommend!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Awesome little app for managing dropshopping. Had an issue today with an order spoke to Isak who resolved the issue straight away for me.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I am appreciative of Vivian for the exceptional help she provided. Her customer service skills are unmatched, making it the best experience I have ever had.
thank you
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Chloe took the time to really explain some specific questions about signing up for a paid package, despite me having quite a few. That really set things in the right motion!
Date of experience: August 06, 2024
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Fui atendido muito rápido pelo atendente "Sans". Ajudou a resolver meu problema. Serviço rápido e ágil.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Holly was such a wonderful helper. Class A customer support!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Im new to dropshipping and find at times it can be overwhelming! Being beyond frustrated one evening, I contacted support.
I am absolutely blown away by the extreme patience and completely AMAZING step by step walk through that Wendy provided. Being new, it took me a long time to grasp what she was explaining and she stayed with me on live chat for HOURS until my issues were resolved.
I do not personally know Wendy but she could not have been more perfect! A million stars for her!!!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
It was great working with Dsers team.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
thank you Maria, helped me quick.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great help received from Rita!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team