Avaliações (30.508)
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I was having technical issues with my store, I turned to their customer service live chat feature and Blanca, from the support team, was very helpful and quick to answer.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Hi, I am writing to show my gratitude for the help I got regarding my problem. Special thanks to "Neva" who've help me to re-solve my case.
Absolutely wonderful "Neva" !
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Krystal was exceptionally helpful and i can't thank her enough for taking the time to help me.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Ivan has been so prompt with assisting me with my concerns and has guided me through each step of the way. We need more customer support friendly workers like him. His hard work and dedication doesn't go unnoticed. Keep doing a great job!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Sempre que preciso do suporte sou muito bem atendido. Fui atendido pela Blanca que foi muito gentil e eficiente em resolver meu problema. Recomendo Dsers a todos
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great app and great customer service via messenger, very fast and competent people...thanks Olivia ;)
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently started using DSers for my Shopify store, and it has been quite an adventure! The website can be a bit tricky at first, but thankfully, Sandy was there to help me every step of the way. She answered all my questions and helped me fix everything that needed to be adjusted to successfully place my first order. Her support made a world of difference, and I truly appreciate her dedication. Now I feel confident moving forward with my dropshipping business! Highly recommend DSers for anyone looking to dive into this exciting venture!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I didn't know I had to check the box in setting to use the supplier ID as my sku for my products. I thought I had to delete everything and start over but Aimee helped me figure out what I had to do to correct the issue. She was patient and kind. Thank you Aimee for assisting me with this issue.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I am very satisfied with the help Lena gave me. Quick, efficient and all problems were solved :)
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Villanelle was amazing she was very helpful and took all the processes to fix my Problem in the same chat thank you very much
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team