DSers‑AliExpress Dropshipping

Sandy was extremely helpful, quick and smart, helped me a ton, thanks!

I recently had the pleasure of working with Chloe, a support specialist at DSers, and I cannot praise her enough for her outstanding assistance. I had been struggling with an ordering and payment issue on my account for over two weeks, which had caused significant delays in my business operations. Despite my repeated attempts to resolve the problem, I faced roadblocks at every turn—until Chloe stepped in.

From the moment Chloe took over, her professionalism and dedication were evident. She listened attentively to my concerns, reviewed the issue thoroughly, and assured me that she would work diligently to find a resolution. She explained each step she was taking and even provided me with additional tips to ensure my account functioned smoothly moving forward.

What truly stood out was Chloe's problem-solving ability. Not only did she fix the ordering and payment problems, but she also went above and beyond by ensuring my future transactions would proceed without hiccups.

Chloe's commitment to excellence and her empathetic approach turned a frustrating experience into a positive one. She demonstrated what customer support should be—responsive, knowledgeable, and genuinely invested in the customer’s success.

Thanks to Chloe, my business is back on track, and I have full confidence in using DSers going forward. I highly recommend DSers for their exceptional platform and especially for their incredible support team, exemplified by Chloe’s stellar service. She is a true asset to DSers and a shining example of top-tier customer support.

I am extremely satisfied with DSers, all my orders are smoothly synced, executed and I never had an outage from the tool. Recently switched to Pro version to join the affiliate program(s) and also this went super smooth, even contacting the support (thanks to Krystal) was super easy and she immediately activated the service! Thanks DSers, thanks team, I can highly recommend!

Thank you Esfania ur so helpful

Vivian provided outstanding customer service—she was understanding, professional, and went above and beyond to assist me. Her patience and dedication made the experience seamless and pleasant. Thank you, Vivian, for your exceptional support.

Vivian from support was extremely patient with my questions and very helpful. She answered all of my concerns and got me on my way. Thanks Vivian!

Adele assisted me today. I received very fast and well-describing answers on my questions! People like this really save time and I do not feel lost using the platform. Appreciate it! Thank you a lot!

Luna was a very professional, kind, and nice person. Very knowledgeable.

Dear Luna,

I wanted to take a moment to thank you for the wonderful assistance you provided. This was my first chat with Desers, and I truly appreciated how helpful and kind you were throughout our conversation. Your support made a great impression, and I’m very pleased with the service.

Thank you again for making this experience so positive. I look forward to reaching out if I need help in the future!

Warm regards,
Habibullah

Rfimp rocked! Fast and clear, I am one lucky guy!