Avaliações (31.466)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
18 de novembro de 2024

Incredible people in customer service, especially Esfania

Allbreed
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 19 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de novembro de 2024

Had an amazing experience with Luna. Super friendly, patient, and really knew stuff. Pointed me in the right direction and made everything so much easier. Took the time to guide me through everything and made sure I had all the answers I needed and I left the chat feeling confident and ready to go. Thanks, Luna!

Shiroz
Austrália
1 dia usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de novembro de 2024

Zico is really really fast, its Sunday 00:45 and he still helping fast

Infinity Time
Brasil
3 meses usando o app
DSers deixou uma resposta 2 de dezembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

I recently had the pleasure of working with Leana from the customer service team, and I must say, she provided an outstanding experience. Leana was incredibly attentive and empathetic from the start, listening carefully to my technical issues with the DSers app.

Her deep knowledge of the app and its functionalities was evident as she guided me through the troubleshooting process. Leana provided clear and concise instructions, making it easy for me to follow along and resolve the issues I was facing. Her patience and professionalism were truly commendable.

What impressed me the most was Leana’s ability to handle complex technical problems with ease. She remained calm and composed, finding effective solutions that exceeded my expectations. Her dedication to ensuring a smooth and efficient resolution was remarkable.

Thank you, Leana, for your exceptional technical support. You have made a lasting positive impression, and I am grateful for your assistance.

ModaFashionPro
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de outubro de 2024

Very good platform and excellent customer service. I was attended by Aimee and she solved all my doubts in a moment in a very professional way. I would recommend Dsers without hesitation.

StrapLab
Espanha
12 dias usando o app
DSers deixou uma resposta 23 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de novembro de 2024

i talked with Holly today!

What a wonderful collaboration! So fast, so clever, so helpful and kind!

Thank you Holly!

Vondie
Croácia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de outubro de 2024

Lydia from DSers provided exceptional support for my Shopify store! She was knowledgeable, patient, and made everything easy to understand. Highly recommend her assistance! Thank you, Lydia!

Trendenor
Estados Unidos
8 dias usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2024

I just wanted to give a huge shoutout to Sandy for helping me set up all my fulfillment options! She patiently answered all my questions and guided me through the process with so much care. Sandy is truly a gem for the DSers team!

HomeyGlow
Romênia
29 dias usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 de outubro de 2024

Olivia was AMAZING! She was extremely courteous and helped me fix my problem FAST! 10/10!!

five willow moon
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de outubro de 2024

Dsers was helpful in looking at the status of an order and helped provide useful information.

JAIK Products
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 16 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team