Avaliações (30.438)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
2 de agosto de 2024

What can I say, i fyou get someone called Chloe on the help you are in for a treat.

I was about to give up with the whole thing but she saved the day, was very patient and knowledgable and can not fault her at all.

She answered every query and helped me do things when I was unable to.

Amazing service and so friendly.

Pixi Snap
Reino Unido
28 dias usando o app
DSers deixou uma resposta 4 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 de outubro de 2024

actually good customer service that understand your question adn give the answer you need

itsoktobeyou
Canadá
1 dia usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

Jacinta was very helpful with my issue today. Very knowledgeable and I was able to resolve my issue quickly.

Fancy Gifting
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de julho de 2024

Very happy with the service I received from Maria. Very friendly and quick in my problem resolution. I like it when my problem is solved quickly and accurately. I recommend the app. What I also like is being able to use FB for chat, it increases speed, because sending screenshots is much easier. Thank you Dser team, thank you very much, Maria! You allowed me to remedy the situation with great clarity! She also changed the language to accommodate me, because I am French :)

BELIEVV
Canadá
5 meses usando o app
DSers deixou uma resposta 22 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2024

Excellent Customer Support from a Live Agent Zico!
Any situation solved instantly!

BubbléBee
Malásia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de outubro de 2024

Great service! Vivian was very helpful! Answered all my questions on time!

My Store
Estados Unidos
16 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de agosto de 2024

I got quick and accurate help on messenger from Lena.

Lepeto
China
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de outubro de 2024

Zico was helpful and quick to answer questions.

The Artizan Shoppe
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 15 de outubro de 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 de setembro de 2024

The support team is always willing to help as well as go above and beyond.

Lucy took the time to help explain with screenshots of the process!

Asher Oak
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de setembro de 2024

Precisei de suporte e fui muito bem atendida pelo Zico, que resolveu meu problema!

KD imports
Brasil
Mais de 1 ano usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team