Avaliações (31.372)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de outubro de 2024

I was experiencing a glitch and the chat representative assisted me immediately and resolved my issue. Great customer service .

Purrfect Pet Shop
Estados Unidos
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de dezembro de 2024

Blanca was incredibly helpful, knowledgeable, and patient. She resolved my issue quickly and provided clear guidance. Excellent support. thank you!

NZOOLU
Estados Unidos
1 dia usando o app
DSers deixou uma resposta 12 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de setembro de 2024

I struggled a bit with mapping a supplier and Chrissy was absolutely fantastic, the speed of resolution was great and they also helped me with the chrome extension to receive discounts (that I had been missing out on). Great app & great customer service... 100stars :-)

The Sustainable Kitchen Company
Reino Unido
Mais de 1 ano usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de setembro de 2024

I received such an awesome customer service! They guided me in every step and I had no issues to use the app. Thanks a lot!

Vitrine Plaza
Canadá
3 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de setembro de 2024

I had a very positive experience with ZICO ,the support team member. I must say, he is such an adorable Dser Staff who is trying to handle my issue promptly and professionally. From the moment I reached out, he is so patience and provided me with clear guidance and ensured the whole process was as smooth as possible. His prompt responses and attention to detail made me feel confident that my concerns were being taken seriously. I truly appreciate the level of support I received and would highly recommended their services to anyone.

My Happy Paws Haven
Austrália
4 meses usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de setembro de 2024

I had the pleasure of working with Blanca, and I couldn't be more impressed with her service! She was incredibly quick in resolving my issue and provided excellent customer support throughout. Her attention to detail and willingness to go above and beyond made the entire process smooth and stress-free. Thanks to her swift actions, everything was handled efficiently. Highly recommend Blanca for anyone in need of prompt and professional assistance!

TrendykitOnline
Polônia
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 de janeiro de 2025

a professional support team

Dream Tech Sleep
Reino Unido
6 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de novembro de 2024

Amazing costumer service!

BlackEveryFriday
Israel
Mais de 2 anos usando o app
DSers deixou uma resposta 21 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de dezembro de 2024

Tenia problemas para rastrear mi pedido en mi página.. Vivian fué super amable, incluso se quedo hasta que resolvio todas mis dudas y cambios.. muy atenta y paciente, y rápido. Un gusto...

Mi tienda
México
3 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de outubro de 2024

Lena replied to my message very quickly. Do not hesitate to contact them if you need some help.

GimmeFlowers
Chile
8 dias usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team