Avaliações (31.476)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
27 de novembro de 2024

very great service from Selena
very good app !

נטו סולאר
Israel
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 28 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2024

Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!

Seaside-Montessori
Estados Unidos
6 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 de janeiro de 2025

Zico was great, helpful

PlushySkin
Canadá
5 meses usando o app
DSers deixou uma resposta 13 de janeiro de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de setembro de 2024

Amazing Support Team. I had pleasure getting first hand help from Blanca as new to Dsers. She had shown great patience in responding my every naive question and guided me through on each and every step. It's amazing experience.

Printili
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 de setembro de 2024

I was having difficulty finding the Paypal tracking set up and when I went to ask for help, Selena helped me find it in under 5 minutes and made sure I knew where to go from the main page step by step. Thank you!

My Store
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

Blanca provided the fastest help I've ever experienced! I had an issue, and she resolved it within seconds. Her support was quick, efficient, and incredibly helpful. Absolutely top-notch service!

LORENZI
França
29 dias usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de outubro de 2024

Very nice and helpfull app , easy to use and have a lot of options and suppliers from ali . You can connect products to your store very easy and that makes the life of dropshipper happier! If only this app gave you the choice to decorate the package of your products with your brand name would be a top top app! But as the very assistant member of help center - Luna explained me they do not have to do with the shipping and that is fair ,so i can communicate with the supplier to do this .

Bari-stas
Grécia
5 dias usando o app
DSers deixou uma resposta 15 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

Called in for support and Aurora was great walked me through the process and solved the problem. Excellent customer service!

Off The Cuff
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de novembro de 2024

Customer service was very helpful, especially Adele who was patient and answered all my questions.

My Store
Estados Unidos
12 dias usando o app
DSers deixou uma resposta 7 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de outubro de 2024

The integration is great, pretty simple to use but the best part is the support, they're on the ball and quick to reply. it's easy as you do it through facebook messenger.

DogaPus
Reino Unido
2 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team