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I had a great experience with Gloria DSers support team. My representative was helpful, and responsive, and managed to resolve my issue efficiently. They guided me through the process with clear instructions, making sure I understood each step. I appreciate their patience and professionalism in addressing my concerns. Thank you for the support
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am very satisfied with the support I received from Sandy. My issue was resolved very quickly, and she was very helpful. I truly appreciate her assistance. It was really a great customer service experience. Thank you!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had the most amazing service from a lovely Woman named VillaNelle!
Excellent service! Answered all my questions that needed to be answered! And all my problems were solved that I was, having trouble with on DSers!
Overall, Excellent service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I HAVE BEEN ATTENDED TO BY BLANCA. SHE WAS VERY KIND AND PATIENT. THE SCREENSHOTS MADE IT IMPOSSIBLE FOR ME TO GET LOST IN THE EXPLANATIONS. IT WAS PERFECT. THANK YOU BLANCA
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Dsers is good and quite easy to use, I had some trouble with an order and the customer service immediately solved the problem in 1 minute, thank you so much!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great service and very helpful. I had a mapping issue with one of my products but thanks to Blanca's simple instructions along with step by step screen shots, i got the issue solved in a matter of minutes. Thankyou for your help.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Excellent Customer Service, but Communication Options Could Improve
I’ve been using DSers for my dropshipping business, and I have to say their customer service is fantastic! The support team is very responsive and helpful, especially when it comes to resolving issues quickly. They walked me through every step of the process, from account setup to order management, and I couldn’t be more satisfied with how knowledgeable and patient they were.
That being said, the only improvement I would suggest is offering more communication channels beyond Facebook Messenger. While Messenger is convenient for some, it can be limiting. It would be great to have options like live chat on their website, email, or even phone support for more urgent or complex issues.
Overall, DSers is an excellent tool, and the customer service team is top-notch. Expanding their communication channels would make the experience even better!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had an issue while managing my dropshipping store, and DSers support came to the rescue! Their team was incredibly responsive and knowledgeable. What really stood out to me was how patient they were, guiding me step by step to resolve my problem. I felt like they genuinely cared about helping me succeed, and they didn’t stop until everything was running smoothly again.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had been troubled with the suppliers and products however Rin, been helpful and solved me with all the problems he's professional and fast responding guided me though all that finally I got what needs. Thank you so much Rin for your times, your supports.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of receiving support from Sandy on the DSers team, and I can’t recommend Sandy highly enough! Sandy was incredibly quick, efficient, and effective in resolving my issue. Right from the moment I reached out, Sandy was attentive and made an effort to fully understand my concerns. Sandy was also exceptionally patient, taking the time to explain how the DSers processing works in detail, which made everything much clearer for me.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team