DSers‑AliExpress Dropshipping , 24.882 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
26 de abril de 2024

Olivia was very kind and helpful. Thank you,

Mawda Elegance
Canadá
13 dias usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de fevereiro de 2024

Irene was wonderul in taking me step by step to solve my issue. The communication was so clear and respond time was so amazing fast.

CPearl
Omã
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 8 de fevereiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de janeiro de 2024

As a first-time user, I was a bit overwhelmed with the app. However, the online support has been AMAZING and so helpful in not only teaching me how to use the app/but helping me do the steps with me/for me. Highly recommend. Thank you

Hey Bubby
Austrália
3 meses usando o app
DSers deixou uma resposta 15 de janeiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de março de 2024

I am speechless, Isla waited with me and guided me step by step patiently and with utmost professionalism to support and help and solved all my Issues patiently knowing that I am very newbie to the app and the whole concept,
Thanks you Isla and Dser Family

Trinket Trove
Estados Unidos
22 dias usando o app
DSers deixou uma resposta 25 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 de fevereiro de 2024

Fui atendido muito atenciosamente pela Lúcia e agradeço por todo auxilio que me forneceu, resolvendo meu problema de forma muito gentil e prestativa. Parabéns você realmente me deu a solução que eu precisava! Show!

PlayUpStore
Brasil
9 meses usando o app
DSers deixou uma resposta 4 de fevereiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de fevereiro de 2024

I had a problem with the shipping set up,but it was solved fast by the staff Blanca. She was so kindly and helpful. I appreciate a lot.

Mama & Babies
Brasil
24 dias usando o app
DSers deixou uma resposta 3 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

25 de abril de 2024

A top 10 team, they helped me solve all my problems, quickly and very clearly.

Necessaryfy.com
Romênia
27 dias usando o app
DSers deixou uma resposta 27 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de janeiro de 2024

Overall the application works fine. But 4 stars instead of 5 because there are some shortcomings related to the synchronization of goods and media files for them. There are some issues that cannot be resolved on your own, only through support. And in general, it’s a pity that Oberlo was replaced with this application.

CovenantHomemaking
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 16 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 de fevereiro de 2024

DSers has been a game-changer for me! Managing orders from AliExpress is now a breeze, and the automatic syncing of tracking numbers to Shopify is a lifesaver. It's made my e-commerce journey so much smoother. Highly recommend!

Trendy Traverse
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 4 de fevereiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de dezembro de 2023

I recently had the pleasure of receiving support from Myra, and I must say, her service was really good. I was facing a challenging issue with my WooCommerce accounts on DSers. Due to a change in my subscription, they were deactivated and I found myself unable to manually remove them.

From the outset, Myra was incredibly responsive, addressing my concerns promptly and with a level of kindness that is rare in customer service today. She was not only friendly but also knowledgeable and precise in her guidance. Her instructions were clear, allowing me to follow the necessary steps to resolve my issue without any confusion. Her approach was not just professional, but also personalized, making me feel valued and supported throughout the entire process.

Standard
França
5 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team