Avaliações (31.394)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
30 de setembro de 2024

Very smoot and easy to navigate, the customer care service is superb, reached out to vannielle an agent of them and she helped me out with ease thanks alot Dsers for making the journey of dropshipping so easy to you

Vista Market Place
Nigéria
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de novembro de 2024

Very good customer service.

Very friendly and helpful

Heshana
Estados Unidos
21 dias usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 de outubro de 2024

I just talked to Sandy after I spent two whole days with Shopify support and they could not resolve my issue, Sandy got me up and running within 3min. THANK YOU!

Smoky Protea
Estados Unidos
2 dias usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de novembro de 2024

Customer support is really helpful and nice.

CarefulCreek
Países Baixos
26 dias usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de dezembro de 2024

Orders started failing for no reason recently. I do not recommend this anymore.

Evermire™
Estados Unidos
8 meses usando o app
DSers deixou uma resposta 3 de janeiro de 2025

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

29 de outubro de 2024

Lena me atendeu e foi muito solicita comigo, uma pessoa de ótima agilidade e muito competente

Loja Alta Performance
Brasil
Mais de 1 ano usando o app
DSers deixou uma resposta 30 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31 de outubro de 2024

I got the best service from Esfania, of course 5 stars <3

Jack´n Cody
Suécia
22 dias usando o app
DSers deixou uma resposta 3 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de novembro de 2024

Rita was so helpful and she was taking her time to talk to me about my problem, thank you, dear friend

SmartClean
Romênia
4 dias usando o app
DSers deixou uma resposta 27 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de setembro de 2024

I would recommend Dsers-AliExpress to anyone as it’s a great service and I am super pleased with layout and the service I get for my store and the help centre was on point and thank you Celia for your assistance today

Ryans Archive
África do Sul
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2024

Olivia is very patient and timely in answering my questions, helped me solved my misunderstanding and helped me learn and navigate Dsers better, Thanks a lot!

GalGro
Singapura
3 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team