Avaliações (31.394)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de setembro de 2024

perfect customer service support on time and very friendly. can't express how happy i am with the service. all i can say is "chloe is very smart and do help their clients with pure heart".

oldsouls.shop
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de novembro de 2024

veri helpful thanks esfania

MSTC
México
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de janeiro de 2025

Great tool to help automate the fulfillment process and the customer support is excellent. Great experience for me.

FootyTutor
Estados Unidos
Aproximadamente 9 horas usando o app
DSers deixou uma resposta 20 de janeiro de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de outubro de 2024

Super responsive agents on site, they help you with all your questions. Special shout out to Olivia, very kind and patient with me and my questions. 99% of their suppliers include VAT for EU markets and UK, sales tax on NA markets...etc. It saves you the hassle as a dropshipper. Once again, special thanks to Olivia :D

Luxo Lumens
Reino Unido
7 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de setembro de 2024

Zina helped me with my issue about not being able to sell aliexpress products on my store because it just said it was sold out so she told me where to go and I fixed it and Im happy because i was struggling for like 2 hours to figure out what happened. thank you zina love u

BITON
Sérvia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de outubro de 2024

Really good customer service, needed help with failed orders and under 15 minutes i got it fixed!

DeGloire
França
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de outubro de 2024

Thank you, team, for your collective awareness, your quick responses, your extensive experience and your friendly and helpful attitude.

Esprit Libre
Alemanha
6 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 de dezembro de 2024

Amazing customer service

zexzen
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 28 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de setembro de 2024

Olivia has been very helpful, she guided me nicely and made sure I understood my issues properly. Even though my issue didn't get fixed yet due to processing time but Olivia has a great patience, she explained how fix my issues later in full detail. a very great customer service! Keep up the good work Olivia :)

MarvelSphere
Austrália
6 meses usando o app
DSers deixou uma resposta 5 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de outubro de 2024

Lina was really helpful when attending to any concerns I had. She was also very prompt and clear when emailing her.

Anzari interiors
Austrália
6 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team