Avaliações (31.352)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
2 de setembro de 2024

Great customer service from Rita. The problem itself is not fully solved yet, but we now know where to look next to get is solved. Rita guided me professionally and friendly through the process.

omenda
Alemanha
10 meses usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 de dezembro de 2024

Amazing customer service

zexzen
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 28 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de setembro de 2024

The live chat is so convenient. Only thing is that it's only done through facebook messenger. The rep I was talking to very very helpful with fast responses to my questions and concerns. My issue was resolved quickly.

My Store
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de novembro de 2024

Maria was very helpful and knowledgeable on all my questions

TechTitans Nexus
Canadá
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 19 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de outubro de 2024

Such a great app. It saves so much time in AliExpress automation, and the support staff is wonderful

My Store
Estados Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 17 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de outubro de 2024

Rin was very kind and very helpful. Excellent service.

NixAI Test Store
Colômbia
23 dias usando o app
DSers deixou uma resposta 31 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 de janeiro de 2025

Great tool to help automate the fulfillment process and the customer support is excellent. Great experience for me.

FootyTutor
Estados Unidos
Aproximadamente 9 horas usando o app
10 de setembro de 2024

DSers support is very fast and efficient. They always answer quickly and eager to help. I'm a loyal customer for the past 2 years. Zina and Rfimp were very helpful during my last enquiry.

Le Caneton
Emirados Árabes Unidos
Mais de 2 anos usando o app
DSers deixou uma resposta 11 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de outubro de 2024

Excellent service and extremely quick responses. I was very satisfied.

Descontão Clube
Brasil
8 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de setembro de 2024

This app is amazing and the attendant Luna helped me pretty quickly with an issue that I had with a cancelled order, I am impressed with the outcome! Brilliant!

Hikesense
Austrália
7 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team