Avaliações (31.359)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
13 de novembro de 2024

I got immediate help from Gloria, with how to solve an awaiting order for a product that needed new mapping. Very happy with the help I got

Termobutiken
Suécia
14 dias usando o app
DSers deixou uma resposta 14 de novembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de novembro de 2024

Great App!

Eduplay
Reino Unido
19 dias usando o app
DSers deixou uma resposta 6 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de outubro de 2024

Me contestaron muy rápido y me resolvieron un problema bastante importante. Gracias Isaac!

Danaeshop
Espanha
6 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de outubro de 2024

Patience, promptness, extraordinary. They helped me a lot with information and solving some issues in a very short time.

Perdele Luminoase
Romênia
3 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 de novembro de 2024

Sandy was quickly, concise yet thorough!! I appreciate her answers that got right to the source of my questions and screenshots to direct me with no confusion. Sandy you are a credit to Dsers. Thanks.

KK FASHION PLACE
Estados Unidos
16 dias usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de outubro de 2024

The worse customer service. The app sucks they don't tell you the important things like tax exemption or that it takes your customers over 3 weeks to receive their products. I wish I could give 0 stars to these clowns

Kick Flippin
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

24 de outubro de 2024

I am very satisfied with the help Lena gave me. Quick, efficient and all problems were solved :)

Ametave
Polônia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 de novembro de 2024

DSers has been a fantastic tool for my Shopify store. The integration was smooth, and their user interface is very user-friendly. I had an issue with an order, but their customer support (thank you Lena!) was quick and incredibly helpful. The automation features and variety of shipping options make managing my store much easier. Highly recommend!

Ellemain
Países Baixos
21 dias usando o app
DSers deixou uma resposta 5 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de novembro de 2024

Best app ever best customers service. Gloria helped me with just one minute! really appreciate everything

Authentic Vibes
Arábia Saudita
14 dias usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de outubro de 2024

Thank you so much for your support today!

Snug Bug Decor
Austrália
3 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team