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The app has been very useful to me so far!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had some issues with the account set up and process but I has been quickly resolved by the support team. Thanks Rfimp for the support. I love this app.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
i am satisfied chrisy services really dserve you chrisy
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of working with Holly from the customer service team, and I couldn’t be more impressed. From the moment I reached out with my inquiry, Holly was not only professional but incredibly friendly and attentive. She took the time to thoroughly understand my issue, provided clear and concise answers, and ensured that all my concerns were fully addressed.
What truly stood out was Holly's dedication to making sure I had a smooth and hassle-free experience. She followed up to ensure everything was resolved, and her communication was prompt and reassuring throughout. It’s rare to find such personalized and thoughtful service these days, but Holly delivered it with ease.
Thanks to Holly’s assistance, I’ll definitely continue shopping here with confidence. A huge thanks to her and the team for going the extra mile!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Great support from Villanelle
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I was really impressed by the customer service. I had a question regarding the fulfilment process, Blanca was great at solving my issue on the live chat and was very quick to answer.
So if you have any questions when using DSers, don't hesitate to use the live chat instead of wasting time browsing Reddit and Google.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
very helpful and friendly person Celia. Thank you
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I talked to Celia about the Shopify Daily Variants Creation Limit. Celia was very helpful and resolved my problem in a few minutes. Great customer service!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Villanelle. Everything is great! Fast and efficient. Thank you!
I tried to set up my store several times. Thanks for your help. I am a newbie and you helped me fix the problem.
My problem was with importing goods from DSERS to Shopify.
The problem was that I had previously closed an unsuccessful attempt to set up the store
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very happy with the support I receive from DSers. Rin from DSers team was extremely helpful in resolving my issues and answering my questions. A++++
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team