Avaliações (31.491)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
24 de outubro de 2024

I am very satisfied with the help Lena gave me. Quick, efficient and all problems were solved :)

Ametave
Polônia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de novembro de 2024

Great CS, thanks a lot Rita for being so responsive!

Rote Welle
Alemanha
10 dias usando o app
DSers deixou uma resposta 21 de novembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de setembro de 2024

Chrissy was incredibly helpful! I needed to delete a previously linked store from my account, and she made the process smooth and hassle-free. She was patient, knowledgeable, and guided me through every step quickly. Excellent customer service!

My Store
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de setembro de 2024

I would recommend Dsers-AliExpress to anyone as it’s a great service and I am super pleased with layout and the service I get for my store and the help centre was on point and thank you Celia for your assistance today

Ryans Archive
África do Sul
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de setembro de 2024

Been using Dsers for a good few months now, simply cannot fault the customer support received, from all agents. Both Nephele and Olivia sorted and answered my queries insanely fast!! Best service about that I've experienced of late. 5*

Toosnug
Reino Unido
3 meses usando o app
DSers deixou uma resposta 18 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de setembro de 2024

HI, I have just started with DSers and I had a question about my first order. Selena was very helpful, she explained what the issue was and checked the details and updated my account and explained what I need to do next time, she was helpful and professional and efficient - I am liking DSers :)

PET JOY GIFTS
Reino Unido
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 de janeiro de 2025

Super helpful!!

The Mila Collection
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 13 de janeiro de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de setembro de 2024

I had the pleasure of working with Wendy, and I couldn't be more impressed with her professionalism and dedication. She was incredibly responsive, always willing to go the extra mile to ensure that every detail was perfect. Wendy's expertise and knowledge made the entire process smooth and stress-free. Her friendly demeanor and clear communication made it easy to work together, and I would highly recommend her to anyone looking for top-notch service. I'm absolutely satisfied with the results and look forward to working with Wendy again in the future!"

HousePaws
Emirados Árabes Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 11 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 de dezembro de 2024

Super Service, schnell und nett. Rfimp hat mir super geholfen.

ArcadeOne
Alemanha
2 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de dezembro de 2024

Sherry was awesome with Us. Very profesional

SonnyLovers
Espanha
18 dias usando o app
DSers deixou uma resposta 10 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team