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I had my first sale today and was having a few issues with DSers connecting to Ali Express
Chloe from DSers was quick to respond and made me realise with good question prompting that it was a 101 error where I was in my personal Ali Express account
She was also available for other questions I had as well
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Lena was amazing to work with. She answered my message in chat within seconds. My supplier had discontinued the item and she not only helped me find a new suppier, she walked me through the process of cancelling my orders and resubmitting. Best service I've ever gotten from a dropshipping service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
A Blanca foi muito objetiva em suas explicações e me ajudou a resolver minha questão rapidamente.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
perfect customer service support on time and very friendly. can't express how happy i am with the service. all i can say is "chloe is very smart and do help their clients with pure heart".
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Merci beaucoup a Aimee qui a été patient et m'a vraiment bien aidée sur mon soucie de suivi de stock.
J'ai eu un live chat super rapide et agréable. Il m'a bien informée et dans un délai plus que raisonnable .
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Thank you so much Holly for all of your help with placing and remapping my first order with DSers! I really appreaciate your patience, knowledge, kindness and expertise. You're awesome!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Thankyou so much Neva,Customer service for perfect.Helped me so fast didn’t let me wait at all.Assited with screenshots immediately and solved every doubt i had!Neva was great!!Would really hope i get connected with Neva next time!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Ho recentemente avuto il piacere di lavorare con Zina di Dsers e non potrei essere più impressionato dal suo aiuto. Fin dal momento in cui ho contattato il servizio per ricevere assistenza con l'evasione del mio ordine, Zina è stata incredibilmente reattiva e competente. Mi ha guidato attraverso l'intero processo, rispondendo a tutte le mie domande con pazienza e chiarezza.
La professionalità e la dedizione di Zina al servizio clienti si sono davvero distinte. Ha fatto di tutto per garantire che il mio ordine fosse elaborato senza intoppi, e il suo atteggiamento positivo ha reso l'esperienza piacevole. Mi sono sentito supportato e valorizzato come cliente, il che è raro al giorno d'oggi.
Grazie agli sforzi di Zina, il mio ordine è stato completato senza problemi e non potrei essere più felice del risultato. Se mai avrete bisogno di assistenza con Dsers, vi consiglio vivamente di contattare Zina: è davvero una risorsa preziosa!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
very satisfied with the support team they was incredibly useful and helped me with all my need (thank you luna)
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
it was good and fast answer. her name was rita
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team