Avaliações (31.040)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
9 de novembro de 2024

I recently had the pleasure of interacting with dear Wendy customer service team, and I must say, they exceeded my expectations in every way. From the moment I reached out, the response was prompt, professional, and genuinely friendly. My representative listened carefully to my concerns, provided clear solutions, and made me feel valued as a customer.

What really stood out was their dedication to making sure I was satisfied. They followed up to ensure everything was resolved to my satisfaction, and even offered additional assistance if needed. It’s rare to experience this level of service nowadays, and I truly appreciate the time and effort they put into making sure I had a positive experience.

Thanks to Wendy, I feel confident in recommending their services to anyone looking for quality and reliability. Keep up the excellent work!"

SeyarSalehi
Estados Unidos
9 meses usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de dezembro de 2024

I've been using the app for a while, haven't had any issues until today. Aimee helped me very quickly and kindly, I was able to get the issue resolved fast.

Thanks for your help

NIGHTMARKET
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de outubro de 2024

I had an excellent experience with DSers for managing my dropshipping orders. The platform is intuitive and integrates seamlessly with Shopify, making it easy to process bulk orders and manage suppliers efficiently. A special shoutout to their support team, especially Rfimp, for their exceptional assistance. I was having trouble connecting to AliExpress, and they patiently guided me through the issue, ensuring everything was resolved smoothly. DSers is a fantastic tool for any e-commerce business, and their support is top-notch. Highly recommend!

Robust Clothing Store
Canadá
Quase 2 anos usando o app
DSers deixou uma resposta 22 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de novembro de 2024

I've never used the Dsers app before and ran into an issue. I contacted support and Olivia was great! Through the frustration of setting up my store, she was very helpful and kind. She helped me solve the problem! Thank you!

Mighty Valor
Estados Unidos
Mais de 1 ano usando o app
DSers deixou uma resposta 12 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de dezembro de 2024

Elenora is Awesome!! She helped me figure out how to map products for my Shopify stoe Urban Guerilla Life style!! She was very professional and able to solve my problem with mapping for merchandise and walking me through the entire process!! Elenora is the Best!! Thank You so much!!

UrbanGuerillaPhilly
Estados Unidos
Aproximadamente 1 ano usando o app
24 de novembro de 2024

Blanca provided fantastic service, was very friendly, polite to talk to and very helpful.

Blanca walked me through some complicated steps and was very good at simplifying the process by providing images with directions showing what I needed to do.

Thank you

Climax Peak
Austrália
Mais de 1 ano usando o app
DSers deixou uma resposta 25 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de novembro de 2024

I had a consultation on DSers, and Neva was incredibly professional, quick, and efficient at all times. Her attention was kind and clear, patiently resolving my questions and providing an excellent service experience. DSers definitely has a great team, and Neva is a perfect example of that. Thank you so much!

Soy Brillante
México
Quase 2 anos usando o app
DSers deixou uma resposta 26 de novembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de dezembro de 2024

I had a great experience with DSers support, and I want to give a special mention to Raphael who helped me solve an issue I was facing. He was incredibly quick, efficient, and very clear in his communication. Thanks to his assistance, I was able to understand the correct process and resolve my issue in no time. Honestly, it’s rare to find such prompt and helpful customer support! I highly recommend DSers to anyone looking for reliable order fulfillment. Thanks again Raphael !

The Smart Living
França
7 meses usando o app
4 de outubro de 2024

Excellent Platform for Seamless Dropshipping!

I’ve been using DSers‑AliExpress Dropshipping for a few months now, and I must say, it has significantly improved my dropshipping business! The integration with AliExpress is seamless, allowing me to easily find and import products, manage orders, and track shipments all in one place. One of the standout features is the bulk order processing—it saves me hours of manual work and streamlines my workflow, which means I can focus more on marketing and growing my store.

The platform is incredibly user-friendly, with clear instructions and an intuitive interface that makes navigating through the various tools a breeze. I also love the automated features, especially the automatic price and stock updates, which help me stay on top of my inventory without constantly checking in.

Customer support has been fantastic too! Whenever I had a question or needed assistance, the DSers team was quick to respond and resolve any issues. Their proactive approach to customer care really makes a difference.

Overall, DSers has made my dropshipping business more efficient, and I highly recommend it to anyone looking to scale their store with ease and confidence!

Spooky Wooky™
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 de dezembro de 2024

the app is free to use better then other fake overprices fulfillment apps like AutoDS or Zendrop or any other apps. they dont charge any fee and customer service is very quick and helpfull. Rita from DSers team helped with sync issue of orders , she is gem and very helpfull. i recommend this to all even if u r starting or at advanced level dsers is must have app for dropshipping business.

Reliable Bands
Canadá
Mais de 1 ano usando o app
DSers deixou uma resposta 3 de dezembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team