Avaliações (30.328)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
14 de outubro de 2024

I can't say enough good things about Adele, the Dsers Assistant! She was a lifesaver for me. From the moment I reached out, she was friendly and super helpful, guiding me through everything I needed. It felt like I was chatting with a knowledgeable friend who genuinely cared about my success. I highly recommend Dsers Assistant to anyone who needs support!

Otaku Sora
Chipre
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 15 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 de outubro de 2024

I had an excellent experience working with Blanca during my DSers support chat. She was incredibly patient and thorough, answering my questions about order syncing and shipping times with great clarity. Blanca made sure I had all the information I needed and provided helpful guidance on how to manually sync orders when needed. Her friendly and positive attitude throughout the chat made the process much more pleasant. Thank you, Blanca, for your support and assistance!

Y2K Threads
Estados Unidos
21 dias usando o app
DSers deixou uma resposta 24 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 de outubro de 2024

I am so relieved after all with the automated price updating option
I will definitely refer a Friend to DSers

Multi-products Solution
Canadá
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 15 de outubro de 2024



Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de novembro de 2024

Celia was very helpful and was able to guide me through all my questions ad assist me.

RPBA Shop
Austrália
10 meses usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Data de edição: 17 de novembro de 2024

Hi,

I had an amazing experience. The customer support team was friendly, attentive, and really went above and beyond to help me with my issue. They responded promptly and resolved everything in one message. I would definitely recommend them. Thank you!

Thanks!

Stopshop
Nova Zelândia
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 3 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de outubro de 2024

The customer service is outstanding, Vivian, who was the one handling my queries was very professional and helpful. I would recommend all dropshippers to use DSers as their go-to platform to import products. It is very easy and quick.

Aeres
Reino Unido
3 meses usando o app
DSers deixou uma resposta 30 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de setembro de 2024

As a newcomer to dropshipping and the platform, I am still in the process of getting familiar with all the features and tools available. While I haven't explored everything yet, I’m impressed with how intuitive the interface is for beginners like me.

I plan to continue working with DSers and will have more feedback to share once I've had more time to use the platform fully. Looking forward to diving deeper into the features and seeing how they enhance my dropshipping business.

Best regards,
Hieu Nguyen

Sporty Mall
Vietnã
24 dias usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 de novembro de 2024

The support team is great; Sandy, specifically, was excellent! I was having trouble fulfilling an order, and she helped me. She walked me through everything step-by-step, answered all my questions, and made sure everything was set up perfectly. Thanks to her, I got my order sorted out without issues. Super grateful for her support, it made things so much easier!

Velora
Estados Unidos
15 dias usando o app
DSers deixou uma resposta 10 de novembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de setembro de 2024

I recently reached out to DSers customer support regarding how to map a supplier or change an existing supplier for my products. The support agent, Adele, was prompt in their response and guided me through the process efficiently. However, I still had some confusion about switching suppliers for a product that had already been listed. A clearer step-by-step guide or walkthrough would be helpful in understanding the process of supplier mapping, especially when switching to a new supplier. Overall, Adele was helpful and professional.

The Marvel Store
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 de setembro de 2024

I had the pleasure of working with Wendy, and I couldn't be more impressed with her professionalism and dedication. She was incredibly responsive, always willing to go the extra mile to ensure that every detail was perfect. Wendy's expertise and knowledge made the entire process smooth and stress-free. Her friendly demeanor and clear communication made it easy to work together, and I would highly recommend her to anyone looking for top-notch service. I'm absolutely satisfied with the results and look forward to working with Wendy again in the future!"

HousePaws
Emirados Árabes Unidos
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 11 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team