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Great customer service. I still don't know how they did it or what they did, but at least MY customer is now taken care of. :)
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Vivian was prompt in helping me with my online issue with getting a product pushed through that had stalled during the process. She was very knowledgeable and understanding of my problem, and fixed it right away. I would recommend her to others that need help with their online store needs.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Maria was splendid in my technical issue making order payments. It was a quick fix and Maria showed me the way. Thank you. Cheers
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was quite lost and tried your support. Raphael from the support team helped me with such ease and clear guidance. I went from lost to happy and calm :)
Absolutely beautiful experience
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
They have great customer support and are available 24/7. I was helped by Selena and she was great!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Zico was amazing !!! Helped me with my issues and even took an extra step as to informing me on another feature I wasnt aware of . 5 stars to you Zico !!!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Great app, and thanks to Esfania for her help! I've been using it for years and it's a must-have.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Elora did an amazing job with helping me setup my order process. Fast and easy to use thank you
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had issues with orders syncing to my AliExpress account for payment/fulfilment and reached out to customer service shat.
Vivian answered almost immediately and has patiently guided me through, as well as troubleshooting on her end - 64 minutes later and we're working again perfectly!!
Super happy with the service, and although I was nervous at first, she's put my mind at ease.
Big big thank you and five stars to Vivian!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy was awesome helping me with an email issue where my customers were receiving too many emails from various sources. She investigated thoroughly and explained to me what was going on and how to find the ideal solution for me! thanks Sandy.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team