Avaliações (28.741)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
5 de setembro de 2024

Thanks to Vivian for her support to troubleshoot an issue with creating orders

Luxe Luggage
Emirados Árabes Unidos
2 dias usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de agosto de 2024

thanks for help. very good service

My Store
Estados Unidos
3 dias usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de junho de 2024

I was clueless when I first joined, then I was helped by a 5 star across the board super star named "Colleen"! Hands down she never fails, and always goes above and beyond to make sure not only is my problem solved, but she literally taught me step by step how to do the solution myself! I HAVNT SEEN THAT KIND OF CUSTOMER SERVICE IN YEARS!!!!! GO COLLEEN!

Ionmakeup.com
Estados Unidos
3 meses usando o app
DSers deixou uma resposta 18 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de junho de 2024

We are starting the dropshipping process now and I needed support on two occasions. First I was helped by “Aimee” and then with another problem I was helped by “Aurora”. Both services were very good, quick and efficient. I was anxious about the need for help and was positively surprised by the support. Congratulations on your professionalism.

Dmr Importadora
Brasil
3 meses usando o app
DSers deixou uma resposta 19 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 de setembro de 2024

I'm loving this app! It's very easy to use and import products to your store. I highly recommend it.

Squeaky Pals
Alemanha
2 dias usando o app
29 de junho de 2024

Rita was awesome, help me with my problem super quick, from start to finish. Awesome support

UrSuperMart
Estados Unidos
29 dias usando o app
DSers deixou uma resposta 30 de junho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de junho de 2024

A Lena é maravilhosa, e atende super bem, não muitas palavras para descrever, em pouco tempo ela resolveu meu problema, maravilhosa, merece um aumento viu encarregado kkk

My Store
Brasil
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 23 de junho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de junho de 2024

tôi rất hài lòng về sự giúp đỡ của Maria

SnipSnipPets
Vietnã
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 23 de junho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de maio de 2024

I used customer support for the first time this past weekend. Ralla responded right away. She had accurate, detailed answers for me. She understood what I needed and gave me the solution in terms I could easily remember and implement!!!!!! Ralla, thank you sooooo much for knowing your job so well and for being so kind!!!!!!

apparelandaccessoriescloset
Estados Unidos
Mais de 2 anos usando o app
DSers deixou uma resposta 29 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de julho de 2024

I needed help with payment and setting up my account. The customer support called Vivian helped me for over an hour to set everything up and stayed by my side the whole time.

I really apprechiate the help!

IrisArmband
Alemanha
24 dias usando o app
DSers deixou uma resposta 2 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team