Avaliações (31.406)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
24 de setembro de 2024

Everytime i come with questions, they are so quick to respond and explain how to solve the issue thoroughly. I have been talking for a couple of hours with Blanca asking her all kinds of stuffs, and the quality of her replies hasn't change throughout the whole time.

BambooBotanic
Emirados Árabes Unidos
19 dias usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de agosto de 2024

Sandy went above and beyond for me today when I had a fulfillment issue. She not only explained it thoroughly to me step by step, but also actually went ahead and completed the whole order process that I was having difficulty with. I could not have done this without her today!

MYLA SPORT
Estados Unidos
10 meses usando o app
DSers deixou uma resposta 20 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de outubro de 2024

customer service at the top, fast response fenomenal 24/24 7/7 I highly recommend

Perle d’Or
França
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 15 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de agosto de 2024

When I was trying to fulfill an order, no shipping options were showed. I contacted support and the issue was resolved within a few minutes. Also, the service agent, Aimee, was very friendly

WattWielder
Alemanha
4 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de novembro de 2024

muito bom o App, na minha primeira dificuldade solicitei a ajuda e fui muito bem atendido, obrigado a todos os envolvidos pelo empenho e dedicação.

Lojas Eler
Brasil
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 13 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de dezembro de 2024

Super m'a aidé grandement

Inmotion-coffee
França
4 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

I wanted to take a moment to express my sincere gratitude to Krystal for her exceptional assistance with my order issue in DSERS. She was not only incredibly polite but also highly efficient in resolving my problem. Her professionalism and dedication to customer service made a potentially stressful situation much easier to manage. Thank you, Krystal, for your outstanding support!

CandyPet
França
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 de outubro de 2024

Atendimento rapido e perfeito do meu amigo Rafael! Continue assim... resolveu todos meus problemas.

Bazar Urbano
Brasil
3 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

12 de outubro de 2024

had a wonderful experience with 24/7 live support and had a wonderful time solving and asking questions with Lena

Quirky-works
Paquistão
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 15 de outubro de 2024


Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de janeiro de 2025

L’intervenant a été rapide efficace mon problème a été résolu en 2 minutes félicitation !!

Opoual
França
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 20 de janeiro de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team