Avaliações (29.635)
Refinar
-
Por avaliação
I am extremely surprised about the customer support. I was expecting an email and days later a cut and paste response. Not the case at all!! I chatted with Isak through messenger and he was able to guide me through the next step. The customer service to answer questions is there.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Der Support von DSern hat sich schnell gemeldet und mir bei meinem Problem geholfen. Obwohl die technische Schwierigkeit bei meiner Bestellung auf AliExpress noch nicht vollständig gelöst ist, wurde ich umfassend unterstützt und erhielt hilfreiche Vorschläge zur weiteren Vorgehensweise. Der Service war freundlich.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I was reaching out to Aurora for help, in full frustration this morning. Not only did she solve my issue and helped me get to the bottom of my problem. She was very kind and she showed me through picture instructions so it was very easy for me. Thank you!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Bonjour,
Je tiens à vous remercier chaleureusement pour l'aide précieuse que vous m'avez apportée. Je viens d'ouvrir une boutique en ligne, et j'avais des difficultés à passer ma première commande en raison d'un message d'erreur concernant l'expédition. Grâce à vos explications claires et à votre réactivité, mon problème a été résolu rapidement et efficacement. J'ai particulièrement apprécié la rapidité de nos échanges et votre efficacité.
Encore merci pour votre soutien et votre professionnalisme.
Bien à vous,
Pierre
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
obrigada pela paciência e eficiência para solucionar meu problema!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Isak
He gave me the answers I was looking for.
I got a very quick feedback.
Good customer service so far.
Thanks
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Ótimo atendimento prestado pela Rin. Muito paciente e me ajudou muito.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Wendy was super helpful, her average response times was 10 seconds, we solved my issue within minutes! thanks Wendy!!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
The service has been excellent and I am impressed with how educational they are in helping to explain and how patient they are. Completely recommended
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Lucy was a great customer service agent! She was quick to respond, responded with the perfect amount of detail, and makes sure the customer is not left with confusion. I highly recommend this service, I did not get this kind of service from other drop shipping apps, truly.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team