DSers‑AliExpress Dropshipping , 24.729 avaliações

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de abril de 2024

I would like to say "Thanks " to Myra for being a excellent customer service host.

Find A Gift Fast
Estados Unidos
Quase 2 anos usando o app
DSers deixou uma resposta 10 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de março de 2024

Selena was very helpful to me. I did not know how to unlink my shopify store and how to downgrade my Dsers. She patiently helped me through the entire process. Her customer service was amazing.

Liftlab
Canadá
6 meses usando o app
DSers deixou uma resposta 14 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de março de 2024

Amazed by quick help with customer service especially from "Sherry", truly fast and helpful fellow who know his stuff and qucikly solved my query in a minutes. thanks again. Five stars

UK Top Deals
Reino Unido
3 meses usando o app
DSers deixou uma resposta 11 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de março de 2024

Fast and efficient assistance by LUCY! She explained how the app works and helps me to understand it easily. Thank you again LUCY!

The Enchanted Emporium
Estados Unidos
7 meses usando o app
DSers deixou uma resposta 10 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de março de 2024

Great assistance and manners from Holly. She gave me clear instructions on how to map products and provided me with great screenshots which highlights the exact buttons to press and together we fixed the problem in no time. Thank a lot Holly!

Lovati
Suécia
5 meses usando o app
DSers deixou uma resposta 24 de março de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de março de 2024

I encountered a significant issue with my DSers shipping information, but fortunately, Irene stepped in and guided me through the solution effortlessly. She not only clarified the process using images but also responded promptly, making the entire experience smooth and efficient. A big thank you to Irene for her great assistance.

Gowora
Bélgica
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 13 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de fevereiro de 2024

This is very amazing especially one day I had problems fulfilling an order due to the fact that my supplier was out of stick, so I contacted Dsers customer support, and had the best, most prompt support I have ever had. 10 stars to customer support. Recommend this app 100%

Marco Planet
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 19 de fevereiro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de abril de 2024

Isla was very patient and helpful in assisting me in resolving a shipping error i was having that prevented me to fulfill orders. After that was resolved the order failed and my account was blocked. She then assisted me in linking the new account that I created and so I was able to fulfill my order. THANKS ALOT ISLA YOU WERE SUPERB!!!!!!!

Funky Finds
Jamaica
3 meses usando o app
DSers deixou uma resposta 2 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de março de 2024

He was quick to reply and explained things I didn't understand, including pictures!
thank you!

Blooming Heart
Japão
Mais de 1 ano usando o app
DSers deixou uma resposta 17 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 de abril de 2024

Dser Dropshipping's chat support, spearheaded by the friendly and knowledgeable agent Isla, ensures entrepreneurs receive personalized assistance promptly. With Isla's expertise and dedication, users can confidently navigate any challenges or queries they encounter, enhancing their overall dropshipping experience. Trust in Isla and the Dser team to provide reliable support as you navigate the complexities of the e-commerce realm.

HOMETECH FUSION
Reino Unido
6 meses usando o app
DSers deixou uma resposta 6 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team