DSers‑AliExpress Dropshipping

I recently reached out to DSers customer service and had the pleasure of being assisted by Vivian.
From the moment she responded, her professionalism and genuine care were evident.
She not only resolved my issue with impressive expertise but went above and beyond to ensure everything was perfect.
Even after my initial problem was solved, Vivian continued to offer assistance, asking if there was anything else she could help with.

Her thorough and attentive approach made me feel truly valued as a customer.

DSers is fortunate to have such an incredible asset in Vivian, who truly adds outstanding value to their team.

I have just downloaded this app and I am a little confused about how it will work. I opened up a help chat and Selena, was polite and helpful. I feel it is premature to rate the app itself, but the customer assistance was timely and helpful.

Thank you Selena.

I have been using the DSers app for a few months, so I am updating my review. The app is pretty user friendly once you get familiar with the features. I am very pleased with the 24/7 customer service help. The customer reps have all been knowledgeable and I have been able to get questions resolved quickly. I really like the auto features that can be applied for pricing and inventory, these are really helpful and much better than some other apps I have tried. DSers also updates shipping status all the way through to delivered for most shipments; which is helpful especially for platforms like TicTok. So, my review is so far so good! 5 stars!

Thank you Rfimp

You were to the point, polite and oh so knowledgeable. You are an asset to your company. I appreciate you. Thank you for the information and I hope you have a great day and and if you celebrate......Happy Thanksgivings.

Vivian helped solve my problem in record time. Thank you.

"Exceptional Support from Hayley!"

I had an incredible experience working with Hayley on Dser. She was extremely knowledgeable, patient, and went above and beyond to help me with my issues. Hayley's professionalism and positive attitude made a potentially stressful situation so much easier. Thanks to her, I was able to solve my problem quickly and efficiently.

If you ever need assistance on Dser, Hayley is the person to ask for! I truly appreciate her dedication and support.

Very great support by Selena. She made my day. Thank you very much.

Vivian was awesome. Helped me with my order issue and solved it within a fast time. Fast responding too. Great service and honestly made my new years day :) She is great, cheers!!!!

Many thanks to Celia for her help! She responded quickly, answered all my questions patiently and thoroughly, and resolved all my issues. Whether it was product information or after-sales service, she was very professional and attentive, making my shopping experience enjoyable. With such excellent customer support, I feel much more confident shopping here!

Im taking my time to write this review on Behalf of 'Chloe' part of the Dsers customer service team.

She has really been such a major help in solving my issue. She was really attentive and got to solving my issue very effectively. My problem is solved and im happy thanks to her !!!

I had an issue accessing my AliExpress account and reached out for help. The support team was incredibly helpful and patient throughout the process. They guided me step-by-step to resolve the issue quickly. I'm truly impressed with their professionalism and efficiency. Thank you for making this experience stress-free!