Avaliações (29.673)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
11 de julho de 2024

Good customer support. Zina was very helpful!

MiniKeyboard Co
Reino Unido
4 meses usando o app
DSers deixou uma resposta 14 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de setembro de 2024

I'm appreciate, It's first time to make Aliexpress ,DSers account and i had issues with connecting and requested for help support ,then i received the greet service support to help me with my account.

TrendyCase
Austrália
1 dia usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de outubro de 2024

thanks for helping

Animalsmart
França
3 meses usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de junho de 2024

Had real issues today on my store Shakeadoodle - Rin the customer support contact was truly amazing, helped me to get through the issues and was so patient, as I did find it very confusing.
Rin is an asset to your company, and great customer service I would not hesitate in recommending Rin and DSERS, helping me so much this late evening in the UK. Wishing you all continued success and thanks again

Shakeadoodle
Reino Unido
2 meses usando o app
DSers deixou uma resposta 16 de junho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de junho de 2024

Great support (Chloe), helped me to start my online store.

PePetStore
França
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 30 de junho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4 de junho de 2024

I had the pleasure of working with Chrissy recently, and I must say, she was incredibly helpful in getting things set up with DSers. Her knowledge and expertise made the process smooth and efficient.

Manga Mania
Canadá
7 meses usando o app
DSers deixou uma resposta 5 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2024

No one beats Bianca!

Club Cleanser
Estados Unidos
4 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 de junho de 2024

I had my first experience with customer support recently, and it was exceptional thanks to Aimee! Aimee responded promptly and provided accurate, detailed answers to my inquiries. She demonstrated a deep understanding of my needs and presented solutions in a clear and memorable manner, making implementation effortless. Aimee, I cannot thank you enough for your expertise and kindness. You truly excel at your job, and I am grateful for your outstanding support!

BazaarBlaze
Espanha
7 meses usando o app
DSers deixou uma resposta 10 de junho de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28 de junho de 2024

I am very grateful to Lily for her help.
She solved a problem that I hadn't been able to fix for weeks. Thanks a lot

CREATODO
Chile
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 30 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 de junho de 2024

Thank you Aimee, i would be lost without you! thanks a lot :)

FYONDO
Alemanha
3 meses usando o app
DSers deixou uma resposta 1 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team