Avaliações (31.489)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
2 de setembro de 2024

I only have thanks to say. Chloe was with me for 1 hour and a half helping me!! With a lot of patience, showing me the step by step to follow. And in this way she solved the big problem I had. In addition, she advised and guided me to have a better performance on the platform. Thanks Chloe!!! For more people like you!

Pocket pix
Espanha
29 dias usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de agosto de 2024

I recently had a few technical difficulties that I could not figure out by myself. I contacted support and had a lovely chat with Vivian, who was super quick to reply, incredibly polite and sorted out my issue very promptly.

Sylphoria
Nova Zelândia
Mais de 1 ano usando o app
DSers deixou uma resposta 13 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de outubro de 2024

Vivian is awesome for helping me with my shipping fee issues!

TRENDY A GO GO
Estados Unidos
22 dias usando o app
DSers deixou uma resposta 24 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much ...

My Store
Eslovênia
Aproximadamente 1 ano usando o app
DSers deixou uma resposta 11 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de novembro de 2024

Krystal did a great job

Glamshave
Estados Unidos
21 dias usando o app
DSers deixou uma resposta 6 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Data de edição: 18 de outubro de 2024

thx Selena and Zoe for very fast help

DeadpoolShop
Reino Unido
5 meses usando o app
DSers deixou uma resposta 15 de outubro de 2024


Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de setembro de 2024

Great platform with fast and efficient customer support! Highly recommend!

HONEY ROUGE
Reino Unido
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 de setembro de 2024

The process is very collaborative, communication with the client is very timely, and they are also willing to help with other dropshipping-related issues. The experience is excellent.

Pawxmasduo
Estados Unidos
14 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de dezembro de 2024

Rita was amazing and patient with me when i encountered a few problems on dsers. Thank you Rita!

OASIS
Estados Unidos
Aproximadamente 2 horas usando o app
DSers deixou uma resposta 3 de dezembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 de outubro de 2024

Sandy was awesome, Answered my questions promptly.

Focal Kitchen
Austrália
2 meses usando o app
DSers deixou uma resposta 20 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team