Avaliações (31.060)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de dezembro de 2024

Dear Luna,

I wanted to take a moment to thank you for the wonderful assistance you provided. This was my first chat with Desers, and I truly appreciated how helpful and kind you were throughout our conversation. Your support made a great impression, and I’m very pleased with the service.

Thank you again for making this experience so positive. I look forward to reaching out if I need help in the future!

Warm regards,
Habibullah

Innova Maison
Reino Unido
15 dias usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de novembro de 2024

not too sure about the app, but customer service is good and fast , Zico helped me understand the process and guide me through it.

GlobalJems
Canadá
2 meses usando o app
DSers deixou uma resposta 26 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de dezembro de 2024

Very excellent user service, more than helpful assistance, Holly was a gret help for my store!

Viral Homewares
Austrália
11 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de outubro de 2024

The best software I have tried. Premium functions for free, easy to understand, but the best part was the customer service. Sandy, who assisted me, offered to help, and with her incredible support, I was able to find the option I needed. Truly excellent service, 100/10.

Adventurous Gear Co
Estados Unidos
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 31 de outubro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de novembro de 2024

Rita was really helpful and responsive and helped me solve the problem I was having. 5 stars!

Cosy Realm
Reino Unido
Mais de 1 ano usando o app
DSers deixou uma resposta 17 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de novembro de 2024

I recently had the pleasure of receiving support from Sandy on the DSers team, and I can’t recommend Sandy highly enough! Sandy was incredibly quick, efficient, and effective in resolving my issue. Right from the moment I reached out, Sandy was attentive and made an effort to fully understand my concerns. Sandy was also exceptionally patient, taking the time to explain how the DSers processing works in detail, which made everything much clearer for me.

Inkasis
Suécia
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 12 de novembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de dezembro de 2024

I had issues with a supplier and had to cancel my orders and place them again. With Vivian's help, I was able to quickly reprocess the orders. Thank you for your assistance and prompt resolution of the issue.

TheBuyStop
Portugal
3 meses usando o app
DSers deixou uma resposta 10 de dezembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de dezembro de 2024

I literally just had myself SAVED by the wonderful and sweet Luna!! Excellent customer service, very attentive to detail and super empathetic to my novice in the processes for correcting order placements. So wonderful, very kind, and very helpful! Thank you so much Luna!!! You're amazing!

Smokey Mountain Deals
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 9 de dezembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de dezembro de 2024

Elora was the best assistant that i could have asked for. She had an answer for every request, stayed patient with me and solved my issues within minutes. Thank you very much!

Eterno
Alemanha
4 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de dezembro de 2024

Chrissy, then Zoe, Zico and Stella helped me solve my problem always staying nice and efficients. The answers are quick and productive. Thank you very much to make it easier when the situation is so annoying

WarMeUp
França
3 meses usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team