Avaliações (31.529)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de setembro de 2024

The fast responding is amazing the agent Zico was really fast with answering my questions and he helped me get the files I want in no time he was a great help to my issue.

Tanirtt
França
3 meses usando o app
DSers deixou uma resposta 9 de setembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de agosto de 2024

I was stuck with an address issue for a long time and I turned to their Customer Support staff. Luna from their Customer Support team was extremely helpful and patient with my issue and got it resolved very quick and efficiently. She was extremely nice too

Reed Hamilton
Canadá
Mais de 1 ano usando o app
DSers deixou uma resposta 21 de agosto de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de setembro de 2024

The process is very collaborative, communication with the client is very timely, and they are also willing to help with other dropshipping-related issues. The experience is excellent.

Pawxmasduo
Estados Unidos
14 dias usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de setembro de 2024

The Dsers support Team is great. Took plenty of time for my paniking and solved the problem pretty quick. Big Thanks to Selena!

Damuria
Alemanha
6 meses usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de setembro de 2024

Awsome quick service! proffesionally answred all my question with patien

awsome!! will do more bussness

KarSeello
Israel
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de agosto de 2024

I just got started using this application. However, I experienced an issue which i escalated to Customer service.
The issue was resolved swiftly. Thanks to the patient and knowledgeable Customer service representative who was amazing with the approach of resolution.
Weldone to the Team.
Hopefully its a start to a wonderful experience with DSers

Stormble
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de outubro de 2024

Neva did a great job of working through my questions and providing screenshots to help me comprehend my questions and help me to learn new features I didn't know existed previously.

Very patient and upbeat during the interaction.
Thanks again Neva
Jim

UT KICK ASS
Estados Unidos
Aproximadamente 3 horas usando o app
DSers deixou uma resposta 17 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de novembro de 2024

The attendant Aimee from the DSers team was very helpful and quick to help me with any questions. The DSers service is a 10!!! I recommend :)

Arara Prime
Brasil
Aproximadamente 1 hora usando o app
DSers deixou uma resposta 28 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 de setembro de 2024

Thanks to Chrissy I've resolved my problem really fast. She was really nice and clear in explanations.

Retro Gaming System
Itália
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de setembro de 2024

Blanca has helped me very good!

My Store
Países Baixos
5 meses usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team