Avaliações (31.529)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
16 de setembro de 2024

Spoke to Villanelle, great support! App takes 1-3 mins to change status from waiting payment to awaiting delivery

Harley Boutique
Costa Rica
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 18 de setembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de setembro de 2024

Very good customer service, replied within 2 minutes. Solved and explained all the issues quite quick.

Afkonza
Nova Zelândia
7 meses usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de novembro de 2024

Zina is Legend from Dsers!!!!!

Christmas Store
Brasil
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 24 de novembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

Chrissy helped me sync my products from shopify. well helped i not what was done. Chrissy just just hit sync and it was done. My old supplier was a nightmare. DSers gives you full control of your business unlike others where you cant do anything if the product is discontinued or out of stock

LuxyXO
Estados Unidos
8 dias usando o app
DSers deixou uma resposta 4 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de outubro de 2024

Lydia was a great help in getting me to finalise the set up of my shopify store through DSers. Guidance and assistance in finalising shipping and pricing rule really gave me the confidence to continue with my store.

Phoebe's Emporium
Austrália
1 dia usando o app
DSers deixou uma resposta 10 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de setembro de 2024

I had Esfania helping me, and I cant fault! Speedy replies, and a massive help when I needed art quickly!

NutriScale
Reino Unido
20 dias usando o app
DSers deixou uma resposta 8 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de setembro de 2024

Celia was very efficient in giving the answer to my question. It was quick and she provided screenshots as well.
It hard to know someone's personality through chat, but I got the feeling that she was typing with a smile.

Much appreciated!
Dean

Swag & Wiggles Shop
Estados Unidos
2 meses usando o app
DSers deixou uma resposta 8 de setembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

31 de agosto de 2024

*Sandy* was incredibly helpful on the DSER app. Their expertise and patience made the process so much smoother. I truly appreciate their dedication and excellent support. Thank you, Sandy, for going above and beyond

Bagpleky
Reino Unido
6 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28 de outubro de 2024

Esfania, great customer service. Clear information from start to
Finish.

Bayves
Reino Unido
Aproximadamente 4 horas usando o app
DSers deixou uma resposta 30 de outubro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 de outubro de 2024

wendy helped a lot she saved my company

BlissHome
Estados Unidos
16 dias usando o app
DSers deixou uma resposta 23 de outubro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team