Avaliações (31.532)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
22 de setembro de 2024

Je suis extrêmement satisfait du service que j'ai reçu avec l'assistante de DSers. Elle a pris tout le temps nécessaire pour m'aider à résoudre mon problème. Elle a été super patiente et m'a guidé tout au long du processus pour que je puisse finalement résoudre tous les problèmes que j'avais.
Je lui suis très reconnaissant parce que ce n'était pas facile pour moi, mais elle a pris tout son temps avec beauoup de patience et de compétence"
Merci Lucy!

Luna Mondo
Canadá
7 meses usando o app
DSers deixou uma resposta 7 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de novembro de 2024

The Quality of the support is very impressive! got a respond in a minute and Chloe really help me out! I would recommend DSers over any competitor!

THE LIL KARAOKE!
Canadá
Aproximadamente 2 horas usando o app
DSers deixou uma resposta 6 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de agosto de 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Zina, one of the chat agents.

Joluna
Áustria
4 meses usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de agosto de 2024

The experience with DSers-AliExpress has been excellent. The tool offers efficient order management and seamless integration with AliExpress and Shopify.

Positives:

Functionality: The integration with AliExpress and Shopify is well-structured, making order automation and management straightforward.
Customer Support: Holly from the support team is incredibly helpful and friendly. She provides quick and useful responses, making the overall experience much more pleasant.
Order Processing: The tool allows for efficient order processing with practical options like the API and Chrome extension.
Conclusion:

DSers-AliExpress is an excellent choice for dropshipping. The functionality is solid, and the customer support, particularly from Holly, is a significant advantage. The overall experience is very positive and recommended for anyone seeking an effective solution and quality support.

ChicPort
Portugal
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

25 de julho de 2024

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much easier with its automation. I highly recommend.

Only Liberation
Estados Unidos
Aproximadamente 2 anos usando o app
DSers deixou uma resposta 29 de julho de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de dezembro de 2024

Many thanks to Lena for her efficiency and speed

Nordiq
França
Aproximadamente 23 horas usando o app
DSers deixou uma resposta 23 de dezembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de setembro de 2024

I chatted with Celia and it was very helpful.
This app is also great for connecting Aliexpress products to your Shopify store.

BABABAD
França
Aproximadamente 1 mês usando o app
DSers deixou uma resposta 17 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de agosto de 2024

I am new to that, and really their customer support team is very helpful and patient to explain to me and help me understand the process. I got a good help from Chloe and really appreciate her patience and politness

Eleganty
Emirados Árabes Unidos
3 meses usando o app
DSers deixou uma resposta 1 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25 de outubro de 2024

Celia was a lot of help for me. I had an issues and she helped solve it right away!

ElectroMaid
Estados Unidos
Aproximadamente 5 horas usando o app
DSers deixou uma resposta 27 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de agosto de 2024

Rita on the help messenger was very helpful and patient with me as I navigated through the download process. I'm new to all of this and she took the time to make sure I was doing things correctly and even sent me screenshots to ensure I was on the right page. Over the top effort! Thanks Rita!

Tailwaggers Pet Emporium
Canadá
Aproximadamente 2 meses usando o app
DSers deixou uma resposta 25 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team